International Voice Process Executive

7 days ago

Noida, India HCLTech Full time

HCL is hiring candidates who are passionate to work in an international voice process for a renowned banking process.

Designation: Customer Support

Process: Inbound Calling. * No sales or upselling or cross selling. *

Experience: 1 to 6 Yrs in Voice process

Shift: Rotational Shift and rotational Off

*Candidates should be within 35 Kms from office location*

Work Location: HCLTech - Noida Sector 144

Interested candidates can share their resume and the below details to

Subject of the Email: International voice Process - Noida

Full name as 10th Marksheet :

Mobile Number:

Email Id:

Total Experience:

Relevant Years of experience:

International Client Experience(Y/N):

Current CTC:

Expected CTC:

Okay with rotational shift and Offs (Y/N):

Ready to work from office (Y/N):

Notice Period:

Current Location:

Having all Offer & relieving documents of previous companies:

Ex-employee of HCL (Y/N):

IF yes, please share your SAP ID :

Please find the JD below.

Responsibilities

  • Responding to clients via both voice and written communication. Utilizing both to ensure that the client gets the right outcome in a timely manner and that the outcome meets the individuals needs
  • Responding to queries regarding our products, services, data and client accounts
  • Managing multiple client queries at once
  • Utilizing workflow tools to manage your own workload
  • Contributing to the achievement of team targets including service levels and quality measures
  • Maintain accurate records of customer communication and discussions using the appropriate internal system/s
  • Utilizing available knowledge tools to not only ensure you are following correct processes but also to ensure you are asking the right questions at the right time
  • Supporting or seeking support from other internal teams to ensure clients queries are answered and resolved
  • Ensure that good client / consumer outcomes are at the center of all operational activity and decision making
  • Deliver great clients and consumers service and seek to exceed client / consumer expectations

Mandatory qualifications:

Excellent communication skills both verbal and written Mandatory.

A problem solving mind-set.

The ability to multi task

Able to work well as an individual and as part of a team

Minimum 12th is mandatory.

Perks:

Cab facility is Available (Home pickup & Drop)

5 Days working

  • International Voice Process

    2 weeks ago

    Noida, Uttar Pradesh, India Leom International Full time

    Profile: - International (voice process) Eligibility: -Under Graduate /Graduates Experience: - Fresher/experience in International Voice Shift: - flexible to work in night shifts/Rotational Location: - Noida skills: - Fluent in spoken English (AMCAT 69 B2 with Grammar, SEU & Fluency at 60) Skill Set required: Interactive, Customer Service mindset,...

  • International Voice Process Executive

    2 days ago

    Noida, India GLOINNT Full time

    Role: International Voice Process Executive Experience: 1-2 Years Notice period: Immediate Joiners only Location: Noida, Sector 110 Mode of Interview: Virtual Qualification: Any graduates Mode of Work: Work from Office/ Night Shift/Rotational Shift **Job Description**: - Handle customer issues, escalation calls and coordinate with different...

  • International Voice Process Executive

    4 days ago

    Noida, India Ishmeet Consultant Full time

    From 0 to 5 year(s) of experience - ₹ 1,25,000 - 6,00,000 P.A. - Noida, Gurgaon/Gurugram, Delhi / NCR**Roles and Responsibilities** Hiring For International BPONoida location ||Gurgaon location Note : Also Hiring For Delhi Location For tele counselling And Data entry // Domestic voice and more Call or whatsapp Your CV 9999435387 **Perks and...

  • International Voice Process Executive

    7 days ago

    Noida, India CorroHealth Full time

    *Corro is hiring for Premium International Voice Process* *Work Experience : 1+ Years (KPO/BPO) International voice experience only *Need excellent communication skills *Voice process *Saturday Sunday fixed off *5 Days Work from Office *Transport both ways *Immediate joining Minimum eligibility: Any Graduate ( Non Technical profiles only) Location:- NCR...

  • International Voice Process

    2 weeks ago

    Noida, India Kalp Solutions Full time

    **Urgent Hiring** Job Title: - International Voice Process Job Location: - Noida Experience: - minimum 1 year in BPO **Salary**: - 20k-38k as per Experience *12/graduate can apply *Proficiency in English must. *Night Shift *No cab facilities *Joining bonus upto 38k *Prior experience in international voice process **Job Types**: Full-time,...

  • Voice Process Executive

    13 hours ago

    Noida, India GLOINNT Full time

    **Role: International Voice Process Executive** **Experience: 1-2 Years** **Notice period: Immediate Joiners only** **Location: Noida, Sector 110** **Mode of Interview: Virtual** **Qualification: Any graduates** **Mode of Work: Work from Office/ Night Shift/Rotational Shift** **Job Description: - ** - 1-2 years’ Experience in international BPO,...

  • International Voice Process Executive

    7 days ago

    Noida, India Workforce Management Consultancy Full time

    No-1 IT Company Is Hiring for International Voice Telecom ProcessSalary Up-to - 4.75LPAMin exp required - 12 months in International Customer Service With Technical networking KnowledgeExcellent Communication Skills

  • International Voice Process Executive

    1 week ago

    Noida, Uttar Pradesh, India Workforce Management Consultancy Full time ₹ 5,97,000 per year

    No-1 IT Company Is Hiring for International Voice Telecom ProcessSalary Up-to - 4.75LPAMin exp required - 12 months in International Customer Service With Technical networking KnowledgeExcellent Communication Skills

  • International Voice Process

    7 days ago

    Noida, India Career Crox Full time

    International Voice Process (IndiGo Airlines) Position: Customer Support Executive / non targetableLocation: Sector 59, NoidaQualification: Minimum 12th Pass (Graduate Preferred)Experience: Minimum 1 Year (Voice Process / BPO)Salary: ₹32,000 CTC per monthWork Mode: Work from OfficeWorking Days: 5 Days a Week (Rotational Shifts)Cab Facility: Available (Both...

  • International Voice Process

    2 weeks ago

    Noida, Uttar Pradesh, India AVA Placement Services Full time

    **We’re Hiring: UK Process - Voice Executive (International Calling) Position Open - 15** Location: Noida (On-site) Shift Timing: 2:30 PM - 11:30 PM IST Company: Nexvora Outsourcing Pvt. Ltd. **Salary**: Up to ₹25,000 per month + Incentive Key Responsibilities: Make outbound/inbound calls to customers across the UK region. Follow scripts to deliver...