Field Executive

4 weeks ago

Chennai, India Doorush Full time

Job Title:

Field Executive – Partner Onboarding & Management

Location:

Chennai (Field-based role)

About Doorush:

Doorush is a fast-growing platform that connects households with trusted maids, cooks, and home service providers — all delivered within 10 minutes With rapid expansion plans and 10,000+ downloads in our first week, we're building a strong network of partners to provide top-notch service to our customers.

Role Overview:

We are looking for a motivated 
Field Executive
 to handle 
partner onboarding, training, and relationship management
. You will be responsible for recruiting service providers (maids, cooks, and other home service professionals), guiding them through onboarding, and ensuring they meet Doorush's quality standards.

This is a 
field-intensive role
 requiring excellent communication skills, problem-solving abilities, and a passion for building strong relationships.

Key Responsibilities:

  • Identify and recruit potential service partners in assigned areas.
  • Conduct field visits to onboard new partners and assist with documentation & app setup.
  • Train partners on Doorush's service standards, app usage, and operational procedures.
  • Ensure partner satisfaction and retention by maintaining regular communication.
  • Resolve partner-related issues and escalate concerns when needed.
  • Collect and verify necessary partner documents (ID proofs, address verification, etc.).
  • Monitor partner performance and ensure adherence to company guidelines.
  • Collaborate with internal teams to support partner engagement and expansion plans.

Qualifications & Skills:

  • Education:
     Minimum 12th Pass (Bachelor's degree preferred).
  • Experience:
     0–2 years in field operations, sales, or partner/vendor management (freshers with good communication skills are welcome).
  • Skills Required:
  • Excellent communication and interpersonal skills.
  • Ability to convince and onboard partners effectively.
  • Basic smartphone and app usage knowledge.
  • Good problem-solving skills and proactive attitude.
  • Other Requirements:
  • Two-wheeler and valid driving license.
  • Comfortable working in field and traveling within assigned areas.

What We Offer:

  • Competitive salary + performance-based incentives.
  • Growth opportunities in a rapidly scaling startup.
  • Exposure to on-ground operations and business expansion strategies.
  • A supportive and energetic team culture.

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