Department Manager

7 days ago

Bengaluru, India Reliance Retail Full time

JOB PURPOSE: Responsible for driving sales, profitability, visual merchandising, and customer satisfaction within the apparel department.

Key Responsibilities

  • Achieve revenue, gross margin, and sales targets for the apparel department.
  • Manage inventory levels, minimize shrinkage, and control expenses to improve profitability.
  • Implement and adhere to standard operating procedures (SOPs) and visual merchandising guidelines for effective product presentation.
  • Recruit, train, and develop apparel department staff on product knowledge, selling techniques, and customer service best practices.
  • Gather and analyse consumer feedback to identify areas for improvement and enhance customer satisfaction levels.

Key Skills And Competencies

  • Excellent communication, analytical, and presentation skills.
  • Ability to work under pressure, multi-task, and manage a team effectively.
  • Customer-centric approach and strong problem-solving skills.
  • Proficiency in data analysis, numerical skills, and financial metrics.
  • In-depth knowledge of apparel retail operations, merchandising techniques, and sales strategies.

Qualifications And Experience

  • Bachelor's degree in Retail Management, Fashion Merchandising, or a related field.
  • Minimum of 4-6 years of relevant experience in apparel retail operations or department management roles.

Keywords: Apparel Retail Store Manager, Apparel Store Operations, People Management, Customer Service, Retail Clusters, Apparel Merchandising, Apparel Inventory Management, Apparel Sales Performance, Fashion Retail, Hospitality, Leadership, Analytical Skills, Problem-Solving, Communication Skills, Innovation, Creativity, Process Orientation, Business Acumen, Market Knowledge.

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