Assistant Manager

2 months ago

chennai, India Guidehouse Full time

Job Family:

EBO Accounts Receivable (India)


Travel Required:

None


Clearance Required:

None

What You Will Do :

  • Plan, monitor, direct and evaluate Associates production.
  • Ensure that schedules are met and communicates with VP, and Associates Operations with the leadership team if situations occur that hinder meeting deadlines.   
  • If there is system issues or other emergencies delay in Associates, implements measures/schedules to return to established Associates schedules at the earliest possible time.
  • Identifies operational priorities and other workflow issues; ensures a constant flow of work so that delivery schedules are met.
  • Assists in the development and revision of operational policies and procedures that facilitate efficient workflow. 
  • Develop an understanding of the workflows, procedures, and specific criteria for each assigned client.
  • Emphasize on productivity goals and takes action to ensure effective and efficient use of staff is maintained.  Creatively plan for allocation of extra capacity for backlog Associates.
  • Oversees performance to ensure that staff is performing within the established quality and production performance criteria.
  • Assists in coordinating scheduled quality meetings with the production staff.
  • Maintains technical knowledge of associates.
  • Co-Ordinate and follow through on the training plans for adding new trainees onto an account.
  • Guideline updates – Co-ordinate with the QA staff to ensure that the update is understood by the Associates.
  • Active involvement in project launch sessions to understand the Associates process and track the daily progress during the launch  
  • Provide Monthly updates of Revenue cycle status including reports and Metrics to client / Onshore.
  • Identify opportunities for Automation in the process and work with IT team for implementation

What You Will Need :

  • Must have bachelor’s or master’s Degree.
  • 10+ Years of Experience in the Health Care industry
  • Must have experience in managing and mentoring large teams for at least 3+ years.
  • Good communication skills, both verbal and written.


What Would Be Nice to Have:

  • Strong attention to detail and a highly reliable work ethic.
  • Must be a keen learner and a flexible mentality to learn in a slightly different approach as applied by Guidehouse.
  • A patient demeanor and good leadership quality.


What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

  • Tax Analyst

    2 weeks ago

    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Tax Analyst

    2 weeks ago

    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Tax Analyst

    2 weeks ago

    Chennai, India GST Manager Full time

    Job Title: Tax AnalystWe are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you.Key Responsibilities:- Assist the Taxation Manager in leading and mentoring the...

  • Tax Analyst

    2 weeks ago

    Chennai, India GST Manager Full time

    Job Title: Tax Analyst We are seeking a detail-oriented and proactive Tax Analyst to join our team and assist our Taxation Manager. If you have a passion for tax management and are looking to grow your career in a dynamic and supportive environment, this is the opportunity for you. Key Responsibilities: - Assist the Taxation Manager in leading and...

  • Assistant Manager

    1 month ago

    Chennai, Tamil Nadu, India Hilton Full time

    An Assistant Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping, you will be responsible for assisting with overseeing housekeeping operations to deliver an...

  • Assistant Manager

    1 month ago

    Chennai, Tamil Nadu, India Hilton Chennai Full time

    An Assistant Manager Housekeeping will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests.What will I be doing?As an Assistant Manager Housekeeping, you will be responsible for assisting with overseeing housekeeping operations to deliver an...

  • Assistant Manager

    3 weeks ago

    Chennai, Tamil Nadu, India Tata Communications Ltd Full time

    Apply for Assistant Manager Managed Hosting & Security Services, Career Progress Consultants in Chennai for 4 - 7 Year of Experience on

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Tata Communications Ltd Full time

    Apply for Assistant Manager Managed Hosting & Security Services, Career Progress Consultants in Chennai for 4 - 7 Year of Experience on

  • Assistant Manager

    3 weeks ago

    Chennai, Tamil Nadu, India Tata Communications Ltd Full time

    Apply for Assistant Manager Service Operations Cloud & Security Customer Service Operations B3101_2, Career Progress Consultants in Chennai for 4 - 7 Year of Experience on

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Tata Communications Ltd Full time

    Apply for Assistant Manager Service Operations Cloud & Security Customer Service Operations B3101_2, Career Progress Consultants in Chennai for 4 - 7 Year of Experience on

  • Assistant Manager

    3 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Position: Assistant Manager - Managed Hosting & Security ServicesDate: 29 Apr 2024Location: Chennai, IndiaCompany: Tata CommunicationsBroad outline of the Role:Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a...

  • Assistant Manager

    3 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Position: Assistant Manager - Service Operations (Cloud & Security Customer Service Operations) - B3101_2Date: 29 Apr 2024Location: Chennai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud...

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Position: Assistant Manager - Managed Hosting & Security ServicesDate: 29 Apr 2024Location: Chennai, IndiaCompany: Tata CommunicationsBroad outline of the Role:Responsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud and Security domain. The role acts as a...

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Position: Assistant Manager - Service Operations (Cloud & Security Customer Service Operations) - B3101_2Date: 29 Apr 2024Location: Chennai, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for Managing customer queries related to all services and solutions delivered, including diagnosing, and resolving complex technical issues in Cloud...

  • Assistant Manager Training

    2 months ago

    Chennai, India Courtyard by Marriott Full time

    JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills....

  • Assistant Manager Training

    2 months ago

    chennai, India Courtyard by Marriott Full time

    JOB SUMMARY Assists with identifying and addressing employee and organizational development needs. The position is assist in ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership...

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry,...

  • Assistant Manager

    3 weeks ago

    Chennai, Tamil Nadu, India Marriott Full time

    Job Number Job Category Housekeeping & LaundryLocation The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, IndiaSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYEntry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry,...

  • Assistant Manager

    1 week ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Apply now Apply now Apply NowBecome our next FutureStarter Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, youll have the opportunity to shape the future of mobility. Join us and be part of something extraordinaryAssistant Manager - Service DeskCountry/Region:INLocation: Chennai, TN,IN, 600116Req...

  • Assistant Manager

    2 weeks ago

    Chennai, Tamil Nadu, India timesjobs Full time

    Position: Assistant Manager - Shift Lead- Alarm Monitoring of DWDM in NOCDate: 17 Oct 2023Location: Chennai, IndiaCompany: Tata CommunicationsShift Lead- GPON/ DWDM TroubleshootingResponsibility:Requires day to day shift planning for 24X7 hours supportsRequired to Distribute tickets based on availability and expertiseManage seasonal/incidental spikes by...