HRSS and People Analytics Director

ProductLife Group (PLG) is a dedicated life sciences outsourcing and consulting company. The group is having HQ in Paris and affiliates around the globe with teams in all key regions: North America, Europe and APAC. We are currently looking for the Head of HR Services Center and People Analytics in India.The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. Our Human Resources department is organized in three strategic pillars:Global Business Unit HRBPsCountry / regional HR directorsCenters of ExcellenceThis position if part of the Centers of Excellence team and reports to the Chief People Officer.Role OverviewThe Head of HR Services Center and People Analytics is responsible for leading efficient, compliant, and data-driven HR service delivery across the organization. This role combines operational excellence in HR administration and payroll with strategic leadership in people data, analytics, and process transformation. Acting as a key partner to HR and business leaders, the role ensures seamless HR operations, high-quality data insights, and a culture of continuous improvement.Key ResponsibilitiesHR Services and OperationsLead the end-to-end management ofHR administration and payroll , ensuring accuracy, timeliness, and compliance with local regulations.Design, implement, and continuously improveHR service delivery processes , focusing on simplification, standardization, and automation.Ensureregulatory and internal policy complianceacross all HR administrative and payroll activities.Serve as the primary point of escalation forHR Business Partners and HR Directorson complex employee and manager inquiries.People Data, Reporting, and AnalyticsDefine and maintainpeople data standards and governance frameworksto ensure data integrity and consistency across systems.Develop and implementdashboards and standardized reportsthat provide actionable insights for HR and business decision-makers.Deliverad-hoc analysesand support data-driven strategic planning initiatives.Advance the organization’speople analytics capabilities , moving toward predictive and strategic insights.Stakeholder and Vendor ManagementCollaborate closely withHR, IT, Finance, and business leadersto align systems, processes, and data flows.Manage relationships withexternal HR service providers , ensuring service excellence, contractual compliance, and cost efficiency.Act as atrusted advisoron HR systems, data management, and process optimization.Leadership and TransformationLead, develop, and inspire theHR Services and People Analytics team , fostering engagement, capability growth, and high performance.Championchange managementwithin the HR function to drive adoption of new processes, tools, and data practices.Contribute to theHR digital transformation agenda , ensuring alignment with broader business and talent strategies.Promote a culture ofcontinuous improvement, innovation, and accountabilityacross the HR operations landscape.Qualifications and Education RequirementsPLG is looking for individuals with a record of excellence and achievement. You have proven that you are able to manage difficult tasks and are keen to work in an entrepreneurial company where you can get involved in a variety of work. You are passionate about what you do. Specifically, you have:Business acumen with a strong interest and good knowledge and experience in analyticsCapacity to understand internal clients’ needs and identify how people data will address these needsVery good understanding of the HR roles and processes in contemporary companiesGood project skills. Interest in defining, structuring and enhancing dataCapacity to embark PLG's collaborators and the HR teams in the related change managementExperience : 7-10 years minimum in a Global setup