Genesys Cloud

Cloud , Description , Genesys , India , Job , Level , Location , PANExperience Required2 - 9 YearsIndustry TypeITEmployment TypePermanentLocationIndia

Cloud , Description , Genesys , India , Job , Level , Location , PAN Experience Required 2 - 9 Years Industry Type IT Employment Type Permanent Location India

Genesys PureCloud Enablement and Configuration - Development - Web Services Integration (3rd party) - Custom Reports (Rest API)- Configuration setup - IVR - Interaction Routing - WFM - Dialer - Scripter- Genesys PureCloud Certifications - Interaction with 3rd Party (Web Chat, Data DIP, Salesforce, Twillio etc) **Employee Status **:Full Time...

NGN UCC **Must Have**: - Strong working knowledge of various technologies - SIP Telephony, Cisco UCM, Cisco Contact Center UCCE/X, Genesys Contact Center - Working knowledge on Audiocodes/Ribbon/Oracle SBCs, Cisco Voice Gateways. - Working knowledge on Microsoft Teams and Direct Routing. - Exposure to Servers/Linux/VMware, Network/Databases. - Experience...

Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment 1. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system 2. Experience using Google DF and REST API for building the Bots 3. Working Experience in Google dialog workflows for interaction and...

DescriptionYour Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.We cannot achieve this vision without...

Description Your Journey at Concentrix + Webhelp Starts Here:At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.We cannot achieve this vision...

Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without...

Experience Range: 3 to 5 yearsLocation: Bangalore, Chennai & HyderabadNotice Period: Immediate or less than 30 daysJob Description # Network Engineer (Routing/Switching/Firewalls/Voice/Load Balancers); SD-WAN; Cisco Viptella Interpersonal skills:· Excellent Team Leading experience – able to take the team forward in a cohesive way· Ability to create and...

Job Title Lead Engineer, Operations AutomationJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000,...

Job Title Lead Engineer, Operations Automation Job Description Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow. But it’s not just what we do, it’s who we are. We are 80,000,...

Job TitleLead Engineer, Operations AutomationJob DescriptionPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it’s not just what we do, it’s who we are. We are 80,000,...

POSITIONPURPOSE Agreat opportunity to play an important role to lead the GlobalPlatform of our market leading international higher educationresearch and searchplatforms.We areseeking a highly skilled and strategic Global Contact CentreTechnology Platform Owner to oversee the development maintenanceand optimization of our global platform(s). The Global...