Trainee Application Support Analyst
4 weeks ago
Company Description
CitiusTech is a global IT services, consulting, and business solutions enterprise dedicated to the healthcare and life sciences industry. We enable over 140 enterprises to create an efficient, effective, and equitable human-first ecosystem with our deep domain expertise and next-generation technology. With a global workforce of more than 8,500 healthcare technology professionals, CitiusTech leads healthcare digital innovation, business transformation, and industry-wide convergence by leveraging cutting-edge technologies, solutions, and products.
Role Description
This is a full-time, on-site role for an Application Support Analyst located in Pune. The Application Support Analyst will be responsible for providing technical assistance and support for applications, solving user issues, and ensuring smooth operation of software applications. The role involves analyzing and diagnosing application problems, troubleshooting technical issues, and collaborating with other team members to resolve complex problems. Effective communication with users and keeping them updated on the resolution status is also a key aspect of this role.
Qualifications
- Experience in Application Support and Technical Support
- Strong Analytical Skills and Troubleshooting abilities
- Excellent Communication skills for user interaction and issue resolution
- Ability to work independently and as part of a team
- Relevant technical certifications or degrees in Computer Science, Information Technology, or related fields are a plus
- Experience in the healthcare industry is an advantage
Experience
- 0-1 Year
Notice Period
- Immediate joiners only
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