Dutch Native Speaker

1 month ago


Delhi, India Straive Full time
Roles & Responsibilities:

Customer service experience, create engaged customers and facilitate organic growthOwnership of customer’s issues and follow problems through to resolutionA clear mission and deploy strategies focused towards that missionService procedures, policies and standardsAccurate records and document customer service actions and discussionsStatistics and compile accurate reportsRelated: Spell-check, Hyphenation and quality controlServices: Planning of author service, tracking of titles, Weekly update to PCs- Quality check for translation.- Style and edit manuscripts as per the editorial specifications.Management Executives - Management of multiple book/journal projects throughout the life cycle and translate Dutch instructions to English.100% productivity and quality.Quality of work completed on a regular basis, to ensure that it meets the project standards.Timelines and delivery within service level agreements.Knowledge of email communication to explain complex issues and their possible solutions to clients via email.To independently plan, organize, implement, monitor, and communicate with internal and external teams and logical reasoning.

Eligibility:

Good Communication skills in English and DutchGraduates certified with Dutch language B2-C2 levels from a recognized institution, or equivalent.Knowledge of MS office suite: Excel, Word, PowerPoint.


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