Service Delivery Manager

4 weeks ago


Indore, India SkillLabs Full time
Roles and Responsibilities :-

Selling Products and Services to the CustomerMaintaining a Daily Sales ReportEnsure quality new acquisition on Saving accounts and Current Accounts for Resident/Non-ResidentUtilizing the sales resources for optimal sales support o Penetration of FD to unique customersSales of various Credit CardsSales of Third-Party Products (Mutual Funds/Insurance/RBI Bonds) to the customersSales of Asset ProductsCustomers who have attrited over a certain value (as defined by product) for both savings and current accounts to be called and reasons ascertainedEnsuring that customers make us their primary bankManage the benchmark no. of customers in the portfolioExtend Classic benefits to customers basis identification in eligibility listsOnline updation of CRM at every stage of customer contact on the portfolioEnsure that all classic customers within the portfolio are contactedDetailed updation of interaction to be captured in CRM, Tasks/ leads to be created, profiler to be updated on same day of interaction.



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