▷ (Only 24h Left) Application Packager

2 weeks ago

Hyderabad, India ITC Infotech Full time
Role and Responsibilities

- Strong background in managing Desktops, Peripherals, Packaging, Deployment & Patching with Security/Windows background.- Provide level 3 technical support for all Windows based (Win10/win 11) clients.- Understanding of active directory, logon scripts, group policies and & troubleshoot antivirus (windows defender)- Experience in Client, network (DNS/DHCP), and Windows server troubleshooting- Experience in Monitoring, troubleshooting, Plan and Deployment of applications in Phased manner and proactive recommendations whenever needed in our environment.- Build and Engineer Windows client infrastructures and solutions.- You will be on weekly support during business hours (=Ombuds as per Colruyt terminology) on as per the team roaster through the year.- work close with other technical teams for incident/problem coordination.- Experience working on migrations (Win 10 to Win11)

Incident, Problem & Change Management:

- Troubleshoot various hardware/software/application related incidents, perform root cause analysis & provide permanent solutions and record your actions in the tools.- Create solutions and publish them to the Internal Knowledge base.- Create/execute changes relevant for all windows-based end points.

Software Packaging & Testing:

- Knowledge of Admin Studio, Install Sheild and strong knowledge of PowerShell and nice to have exposure to APPV, MSIX would be an added advantage.- Coordinating with Application & Infra, security owners as liaison & in testing the same.- Knowledge and Administration of Microsoft System Center Configuration Manager (SCCM) similar Deployment tools (baseline application packaging OSD, driver management (firmware), patch management)

Microsoft SCCM/ MECM (client based), packaging and distribution

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