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Ecommerce Account Manager

4 weeks ago

South Delhi, India Jumbo Full time

About us:


Jumbo is the fastest growing shopping app in the world. Get rewarded every time you shop on our app, play free games, and win exciting prizes.


About the Role:


We are looking for an Account Manager to manage and grow relationships with e-commerce brands. The role involves acting as the key point of contact for brand partners, ensuring smooth execution of campaigns. You’ll be responsible for building trust, aligning strategies with client goals, and ensuring overall satisfaction.


Location: South Delhi

Experience: 1-3 Years

Work Schedule: 6 days a week (non-negotiable)


Responsibilities:


  • Manage end-to-end relationships with e-commerce brand partners
  • Coordinate with internal teams to ensure smooth execution of all orders
  • Analyze performance metrics and prepare reports for clients
  • Identify growth opportunities and provide strategic recommendations
  • Ensure high client satisfaction and retention


Requirements:


  • 1–3 years of experience as an Account Manager/Client Servicing in the e-commerce domain
  • Strong communication and relationship management skills
  • Proficiency in Excel/Google Sheets for reporting and analysis
  • Ability to multitask and manage multiple accounts efficiently
  • Problem-solving mindset with a proactive approach