Current jobs related to Senior Manager - Gurugram - Genpact
-
Steward
2 weeks ago
Gurugram, Haryana, India Antara Senior Living Full timeEmployee Career Development Programs As per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction. At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a...
-
Chef
2 weeks ago
Gurugram, Haryana, India Antara Senior Living Full timeEmployee Career Development Programs As per a survey conducted by SHRM India in 2022, 76% of Indian employees cite learning opportunities as a key motivator for job satisfaction. At Antara, we are deeply committed to the continuous growth and well-being of our employees. Our robust Learning and Development and Employee Career Development programs offer a...
-
Senior Finance Manager
4 weeks ago
Gurugram, Gurugram, India Unicommerce Full timeJob Description Role: Senior Manager Finance (Operations, Controllership & Audits) 1. Finance Operations Management - Oversee end-to-end finance operations, including accounts payable, accounts receivable, payroll, treasury, and general ledger. - Ensure timely and accurate month-end, quarter-end, and year-end closing. - Drive process improvements and...
-
Senior Manager
4 days ago
Gurugram, Gurugram, India Bank of America Full timeJob Description Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a...
-
Senior Sales Manager
3 weeks ago
Gurugram, Gurugram, India Compass Horizon Full timeJob Description Company Description Compass Horizon is a premier real estate consultancy and investment advisory firm headquartered in Gurugram, India. We specialize in delivering comprehensive real estate solutions for both residential and commercial sectors, guiding clients through property investment for optimal returns. With a team of seasoned...
-
Dynata - Senior Account Manager
5 days ago
Gurugram, India Survey Sampling International Hyderabad Private Limited Full timeAbout the Role:We are seeking a dynamic and client-focused Senior Account Manager to drive business growth, manage strategic client relationships, and ensure the seamless execution of projects. This role combines business development, bid management, and account leadership, requiring a professional who can balance commercial acumen with operational...
-
Senior Engineering Manager
4 weeks ago
Gurugram, Gurugram, India Sprinklr Full timeJob Description Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world,...
-
Senior Product Manager
2 days ago
Gurugram, India Hawk Ecommerce Full timeDescription :Role : Senior Product ManagerLocation : Hybrid GurgaonDepartment : Technology / EngineeringExperience Level : 8+ YearsEmployment Type : Full-TimeAbout the Role :We are looking for a seasoned Senior Product Manager to lead the development of our core messaging experience.This role requires deep domain expertise in consumer messaging platforms, a...
-
NimbusPost - Senior Manager - Sales
3 weeks ago
Gurugram, India Nimbuspost Full timeSenior Manager - Sales Responsibilities:Sales Leadership & Strategy:- Take full ownership of the sales development cycle, including business research, needs assessment, client introduction, and online product demonstrations.- Define and implement effective sales strategies to achieve organizational revenue goals.- Drive lead generation through...
-
Senior Project Manager
2 weeks ago
Gurugram, Gurugram, India Varaha Full timeJob Description Senior Project Manager - Science Position Overview We are seeking a Senior Project Manager - Science to lead impactful projects in soil science, crop systems, forestry, and carbon management. This on-site role involves managing fieldwork, analyzing data, and contributing to sustainable solutions in carbon markets. Candidates who are...
Senior Manager
4 weeks ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Manager / Senior Manager - Lean Digital Transformation.
This role is to provide Process Excellence & Transformation support to Genpact businesses, which support respective global clients. This position will provide mentoring/coaching support to operations on transformation, lean six sigma projects, lead strategic black belt level projects, design and project manage digital / analytics transformation projects and drive business impact value for our clients and stakeholders.
Responsibilities
• Ops risk identification and mitigation – Targeted focus on process management within control limits
• Revitalize LSS culture by embedding LSS skills in Operations, drive client engagement
• Works with Ops leads Vertical Leads and customers to design, implement and drive Value Generating (VG) roadmaps and/or Transformation Roadmaps (Digital and Analytics Included)
• Works with Consulting, Solutions, Transition, Training, Ops and Practice to understand and deliver contractual commitments, deal books and customer priorities
• Providing Team Leadership in the application of Lean & Six Sigma tools and Process Excellence methodology
• Working closely with Operation and Functional Teams to identify process bottlenecks, conduct root cause analysis and implement process improvements & digital solutions across the business or organization
• Initiating and leading projects that improve end-to-end processes
• Setting, validating, and auditing measurement systems to deliver business impact
• Building Process Excellence and Digital culture in the team; Driving productivity and process improvement projects aligned with business initiatives
• Supporting Transition teams in volume analysis, metric base lining and target setting for new processes
• Driving Standardization and Global Best Practices within the organization
• Interact with Clients to understand Key business Priorities and Opportunity identification. Needs Excellent Client Communication Skills
• Build detailed communication plans and work with significant communication and design teams to deliver impactful creative output, and ensure timely adherence to those plans
• Conceptualizing and completing Black Belt (BB) projects aimed at driving End-to-End business impact to processes
• Fulfilling the requirements and Achieve BB Certification within 18-24 months
Qualifications we seek in you
Minimum Qualifications
• University graduate
• Excellent Project Management experience – Designing and driving small to large scale improvement & transformation projects
• Excellent Problem Solving & Analytical bent of mindset
• Lean & Green Belt Trained, Tested, Certified
• Good knowledge on Automation + Robotics + Other digital technologies
• Technology/ Digital / Automation awareness - Ability to come up with creative solutions to address customer needs
• Ability to engage effectively with Senior Leadership, Customers, and people from all levels of the organization – excellent Communication Skills
• Ability to work independently with a sense of urgency
• Critical thinking & accountability
• Good Leadership, consultative & partnering skills required
• Openness to new ideas and diverse cultures
• Relevant experience in the design, implementation, and administration of Digital transformation projects
Preferred Qualifications/Skills
• Domain SME Preferred – Contact Centre Operations - Good Insurance and F&A background would be an advantage
