Front Office Executive
2 weeks ago
About Company:
The Indian Garage Co. ( has been at the forefront of the Fast Fashion in India since 2012. Since then we've scaled from a 30cr brand to a 300cr+ brand in just the last three years. As the No. 1 brand on Ajio and a Top 5 Brand on Myntra, our commitment to quality and affordability is unwavering. With our expanding portfolio that includes Freehand for Womenswear and Hardsoda for Plus Size, we're on an upward trajectory and we're looking for dynamic individuals to join us on this rocket ship
Job Title: Receptionist
Summary: A receptionist plays a crucial role in providing administrative support and ensuring smooth operations in an organization. The primary responsibility of a receptionist is to welcome visitors, answer phone calls, and direct inquiries to the relevant individuals or departments. They serve as the front face of the company, creating a positive first impression and offering excellent customer service.
Roles and Responsibilities:
1. Greeting visitors: Welcoming guests, clients, and employees with a warm and welcoming demeanor.
2. Answering phone calls: Handling incoming calls, transferring calls, taking messages, and providing information as required.
3. Managing appointments: Scheduling meetings and appointments for executives or customers.
4. Directing inquiries: Assisting callers or visitors by answering questions, providing accurate information, and directing them to the appropriate person or department.
5. Handling mail and deliveries: Sorting and distributing mail, organizing couriers, and receiving parcels.
6. Administrative support: Assisting with various administrative tasks such as filing, photocopying, data entry, and maintaining records.
7. Maintaining a clean and organized reception area: Ensuring the reception area is tidy, well-stocked with necessary supplies, and that equipment is in working order.
8. Managing access: Controlling access to the building by monitoring guests, issuing visitor badges, and maintaining security measures.
9. Assisting with travel arrangements: Providing support to employees or guests by arranging transportation, accommodation, and itineraries as required.
10. Maintaining a professional image: Upholding a professional and friendly demeanor, exhibiting excellent verbal and written communication skills, and maintaining confidentiality as needed.
Skills and Qualifications:
1. Excellent communication skills: Ability to communicate effectively and professionally with individuals at all levels, both in-person and over the phone.
2. Strong organizational skills: Capability to manage multiple tasks simultaneously and prioritize workload efficiently.
3. Customer service orientation: Demonstrating a friendly and helpful attitude towards visitors, clients, and employees, resolving inquiries and complaints in a prompt and efficient manner.
4. Computer literacy: Proficiency in using basic office software such as Microsoft Office Suite and the ability to quickly learn and navigate new systems or software.
5. Attention to detail: Being proactive in noticing and rectifying errors, carefully reviewing documents, and ensuring accuracy in all tasks.
6. Professional appearance: Maintaining a well-groomed and polished appearance while adhering to the organization's dress code.
7. Multitasking capability: Ability to handle pressure and efficiently manage a variety of tasks simultaneously.
8. Time management skills: Efficiently managing time and resources to ensure tasks are completed within deadlines.
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