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Medical Information Associate
5 months ago
We are seeking Medical Information Associate to lead Dr. Reddy’s Medical Information Strategy and processes, including the daily oversight of Dr. Reddy’s product information database for US and Canada. The incumbent will be based in our India office and report to Head Pharmacovigilance & Medical Affairs - North America
Responsibilities:
- Develop high quality, scientifically sound medical information content (e.g., Medical Response Documents) to fulfill unsolicited requests for information from customers and to support achievement of established medical objectives
Collaborate and coordinate with appropriate staff to provide guidance to the Medical Information Call Center (MICC) for appropriate handling of escalated inquiries and assist with training of the MIC as needed
Support Associate MA NAG in performance of PRC related activities
Assist in the development and review of medical information content to be provided to external customers in support of product access Collaborate with management and other internal stakeholders, to develop, implement, and maintain processes to maximize compliant and effective delivery of Medical Information services
Serve as integral member of Medical Affairs Team In tandem with the Head of PV MA-NAG participate in post-launch activities ensuring Medical Information preparedness for successful product launches (launch documents, FAQs)
Work independently yet ensure strategic alignment of information with key internal stakeholders and experts, as necessary
Maintaining Medical Information SOPs and relevant vendor trainings
Lead or participate in projects/initiatives within MI or across functions, as assigned
Identify emerging medical trends, marketplace issues (e.g., Medical Inquiry Trends, Business Intelligence) and quality assurance issues and share with appropriate personnel
Collaborate with relevant internal functions to maintain product information database
Support the medical information needs of internal functions, as required, including Medical Affairs, Regulatory, and Pharmacovigilance
Provide disease state and product training to internal groups as needed
Support Medical Affairs activities as and when necessary and assigned by Head PV MA
Vendor management
Improve PVMA Database(s) efficiency by collaborating with MICC and internal stakeholders on optimization suggestions to meet growing demands of PVMA
Provide suggestions on improving current technology or ways to maximize MIC database capabilities to help meet demands of PVMA function
Qualifications
Educational qualification: Pharm D required
Minimum work experience: 3 years
Skills & attributes:
Technical Skills
- Medical writing skills
- Demonstrated expertise in medical information communication and management
- Understanding of global regulatory, legal, and compliance requirements
Behavioral skills
Excellent oral and written communication skills and interpersonal skills
Ability to engage collaboratively with stakeholders
Strong interpersonal skills and ability to interface effectively with multinational development teams in a multicultural working environment
Proven track record of working successfully with cross-functional teams to achieve goals
Nation and international travel required: 5%
Additional Information
Benefits Offered
At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs.
The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself.
Our Work Culture
Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic.
For more details, please visit our career website at