Network Architect – Voice Engineer- Walkin Drive-Chennai-23rd Nov

2 weeks ago

Chennai, India Tata Consultancy Services Full time

Required Technical Skill Set / OEM

Avaya / Cisco / MS Teams / Nokia / Oracle


Desired Competencies (Technical/Behavioral Competency)

Must-Have


• Implementation: Deploying and configuring voice communication hardware and software components, such as IP PBX systems, voice gateways, session border controllers, and other related devices.

• Troubleshooting: Identify, Troubleshoot, and resolve issues related to Avaya, CISCO, MS Teams products, including UCCE, SIP, TPMS and IP Telephony, ensuring high availability and quality of service. This includes diagnosing network connectivity problems, voice quality issues, and addressing hardware or software faults.

• Security: Implementing and maintaining security measures to protect voice communication systems from unauthorized access and ensuring compliance with industry standards and regulations.

• Collaboration: Collaborating with other IT professionals, such as network engineers, system administrators, and security experts, to integrate voice communication systems seamlessly into the overall network infrastructure.

• Upgrades and Maintenance: Performing routine maintenance tasks, applying software updates, and upgrading hardware components to ensure the voice communication system's optimal performance.

• Documentation: Creating and maintaining documentation for voice network configurations, procedures, and troubleshooting guides.

• Capacity Planning: Monitoring and analyzing voice network traffic to anticipate capacity requirements and plan for future expansion.

• User Support: Providing support to end-users and resolving issues related to voice communication services. This may involve training users on voice features and troubleshooting common problems.

• Vendor Management: Working with vendors to procure voice communication equipment, software licenses, and support services. This includes evaluating and recommending new technologies to enhance voice communication skills.

• Must be ready to Support with 24x7 operations (Rotational Shifts)

Good-to-Have • Minimum of 8+ years’ experience in networking domain

• Should be CCNA / CCNP certified, with relevant Voice OEM certifications

• SDWAN certification would be added advantage


Walk In Drive Date : 23rd November 2024 (Saturday)

Walk In Drive Time : 10:00 AM – 1:00 PM

Venue: TCS-Kumaran Nagar, 415/21-24, TNHB Main Rd, Chennai, Tamil Nadu 600119


Eligibility Criteria :

•Minimum 15 years of regular education (10th + 12th + 3 years graduation).

•Only Full Time courses would be considered.

•Proper documents(relieving letter/Experience letter) from previous companies.

•Gap / break in education: It is mandatory to declare gaps in education if any in the TCS application form.

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