Virtual Front Desk

1 day ago

Noida, India Provana Full time

Role Overview:

The Virtual Front Desk Associate serves as the first point of contact for patients, providing remote administrative support to ensure smooth front desk operations. This role is critical in maintaining positive patient experience and supporting healthcare providers with efficient scheduling, communication, and documentation.

Key Responsibilities:

  • Patient Interaction & Communication

  • Answer incoming calls and respond to patient inquiries professionally.

  • Manage email and message triage, ensuring timely responses.

  • Provide virtual waiting room support and communicate delays or instructions.

  • Appointment Management

  • Schedule, reschedule, and confirm patient appointments.

  • Send reminders to minimize no-shows.

  • Coordinate with medical staff for procedure calendars and follow-ups.

  • Medical Records & Intake

  • Update patient information in Electronic Health Records (EHR).

  • Assist with patient intake forms and documentation.

  • Scan, upload, and organize medical documents securely.

  • Insurance & Billing Support

  • Verify insurance eligibility and benefits.

  • Assist with co-pay collection and basic billing inquiries.

  • Administrative Coordination

  • Relay information between departments.

  • Support after-hours coverage and peak-time call handling.

  • Maintain HIPAA compliance in all communications and data handling.

  • 2 -3 years of experience in a front desk or administrative role within US healthcare.

  • Familiarity with Electronic systems, insurance workflows, and patient communication tools.
  • Strong verbal and written communication skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • 2 3 years of experience in a front desk or administrative role within US healthcare.

Preferred Skills:

  • Knowledge of HIPAA regulations and compliance protocols.

  • Virtual Front Desk

    3 days ago

    Noida, Uttar Pradesh, India Provana Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role Overview:The Virtual Front Desk Associate serves as the first point of contact for patients, providing remote administrative support to ensure smooth front desk operations. This role is critical in maintaining positive patient experience and supporting healthcare providers with efficient scheduling, communication, and documentation.Key...

  • Virtual Front Desk

    1 week ago

    Noida, Uttar Pradesh, India Provana Full time ₹ 1,50,000 - ₹ 28,00,000 per year

    Role Overview:The Virtual Front Desk Associate serves as the first point of contact for patients, providing remote administrative support to ensure smooth front desk operations. This role is critical in maintaining positive patient experience and supporting healthcare providers with efficient scheduling, communication, and documentation.Key...

  • Virtual Front Desk

    1 day ago

    Noida, India Provana Full time

    Role Overview: The Virtual Front Desk Associate serves as the first point of contact for patients, providing remote administrative support to ensure smooth front desk operations. This role is critical in maintaining positive patient experience and supporting healthcare providers with efficient scheduling, communication, and documentation. Key...

  • Front Desk Exec

    2 weeks ago

    Noida, India Sopra Steria Full time

    **Job **brief** We are looking for a pleasant **Front Desk Representative **to undertake Front office responsibilities and gen admin duties. The front desk executive shall be responsible to host and assist the Clients and visitors. She will be responsible for a Customer Centric interaction. The very intent should be to make guests and visitors feel...

  • Front desk

    1 day ago

    Noida, India Reccon Full time

    Front deskReceptionistExcelCmmunication skillscomputer knowledge

  • Front Desk Receptionist

    6 days ago

    Noida, India 10x10 Solutions Full time

    We are looking for Front Desk Receptionist for one of the leading Building Material Industry for Noida location. Job Requirement: - Defining and implementing front desk objectives and procedures - Tending to customer complaints and questions and providing exceptional customer service - Ensuring that the front desk and reception area is kept clean and...

  • Front desk

    2 weeks ago

    Noida, Uttar Pradesh, India Reccon Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Front deskReceptionistExcelCmmunication skillscomputer knowledge

  • Front Desk Executive

    4 weeks ago

    Noida, Uttar Pradesh, India Republic World Full time

    Front Desk Executive Republic World - Noida (On-site) Republic World is looking for a confident and well-spoken Receptionist to manage front desk responsibilities efficiently and professionally. You will be the first point of contact for guests, clients, and visitors—your demeanor and communication should reflect the brand's energy and professionalism. ...

  • Front Desk Executive

    4 weeks ago

    Noida, Uttar Pradesh, India Republic World Full time

    Front Desk ExecutiveRepublic World - Noida (On-site)Republic World is looking for a confident and well-spoken Receptionist to manage front desk responsibilities efficiently and professionally. You will be the first point of contact for guests, clients, and visitors—your demeanor and communication should reflect the brand's energy and professionalism.Key...

  • Front Desk Receptionist

    2 weeks ago

    Noida, India Webnyxa Technologies Full time

    Our growing company is hiring for a front desk receptionist. To join our growing team, please review the list of responsibilities and qualifications. **Responsibilities for front desk receptionist** - Collects detailed information from applicants and visitors - Checking clients in and out - Entering financial information into data base - Performing...