Technical Support Specialist
3 days ago
Responsibilities:
Provide technical support for cloud applications and resolve user issues.
Manage help desk tickets and ensure timely resolution of problems.
Assist with the onboarding and offboarding processes, including account setup and deletion.
Maintain user guides and FAQs for cloud applications.
Qualifications:
Associate's degree in IT, Computer Science, or related field; Bachelor's preferred.
2+ years of experience in technical support or help desk roles.
Strong understanding of cloud applications and user support.
Excellent communication and interpersonal skills.
BenefitsCompetitive salary and benefits package
Opportunity to work in a dynamic and innovative industry
Exposure to cutting-edge technology and tools
Opportunity for growth and advancement within the company
Collaborative and supportive team environment.
RequirementsResponsibilities: Provide technical support for cloud applications and resolve user issues. Manage help desk tickets and ensure timely resolution of problems. Assist with the onboarding and offboarding processes, including account setup and deletion. Maintain user guides and FAQs for cloud applications. Qualifications: Associate's degree in IT, Computer Science, or related field; Bachelor's preferred. 2+ years of experience in technical support or help desk roles. Strong understanding of cloud applications and user support. Excellent communication and interpersonal skills.
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