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Technical Content Developer IV

1 month ago

india Tekwissen India Full time

Overview

TekWissen Group is a workforce management provider operating throughout India and several other countries worldwide. The client below is a leading technology company offering a range of IT solutions to businesses and organizations, enabling them to transform their digital futures

Position: Technical Content Developer IV

Location: Bangalore

Duration: 8 Months

Job Type: Contract

Work Type: Remote

Job Description & Roles and Responsibilities -

  • Write, edit, and maintain customer-facing product documents for hardware and software, including user guides, reference documents, Application Program Interface (API) guides, security configuration guides, and command-line interface (CLI) reference guides.

  • Deliver product information for customers and service providers in a variety of formats, including PDF and HTML.

  • Use industry-standard content authoring, publishing, and source control tools such as Tridion and XMetaL.

  • Leverage a variety of information sources, including bug tracking tools, knowledge transfers, third-party websites, internal specifications, subject matter experts, and hands-on product use to generate accurate, concise technical content.

  • Proactively seek information and delivers high quality content on time.

Mandatory Skills

  • Experience with DITA XML, XML-based editors (Oxygen, XMetaL, etc.), and component content management systems, such as RWS Tridion Docs.

  • Demonstrated problem solving and critical thinking skills.

  • Demonstrated ability to collaborate effectively with stakeholders from engineering, product management, and technical support, among others.

  • Demonstrated ability to learn new technologies quickly.

  • 8-12 years of experience developing content for complex data center, networking, or cloud technologies, with samples available.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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