
International Calling Process
4 weeks ago
Responsibilities:
- Job Role will involve handling Vendor calls, emails and text messages.
- Convey accurate and required information to the Clients and Other Stakeholders.
- Managing the Lifecycle of the order request within the timelines as per SOPs.
- Resolving client/vendor queries over call and managing order queue as per SLA.
Preferred candidate profile
- Should be flexible to work in US shifts.
- Excellent oral & written communication skills, preferably from International calling background.
- Should have excellent skill in email and text message handling.
- Should have good typing and multi-tasking skills.
Position
Client Support Manager
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