Account Manager Assistant

3 weeks ago


sany, India Uno Minda Full time
Overview: The AccountManager & Assistant plays a key role in managing anddeveloping client accounts as well as providing administrativesupport to the account management team. This position is essentialfor ensuring client satisfaction and retention as well as forfacilitating smooth operations within theorganization.KeyResponsibilities:
  • Manage and nurtureclient relationships to achieve client satisfaction andretention
  • Support account managers in dailyadministrative tasks such as preparing reports and maintainingclient files
  • Assist in the development andimplementation of account plans andstrategies
  • Coordinate with internal teams toensure timely delivery of services toclients
  • Monitor account performance andidentify opportunities to upsell orcrosssell
  • Address client inquiries and concernsin a timely and professional manner
  • Prepare andpresent regular performance reports toclients
  • Participate in client meetings andcontribute to discussions on accountmanagement
  • Assist in the preparation ofproposals and contracts
  • Collaborate with salesand marketing teams to support client acquisition and retentionefforts
RequiredQualifications:
  • Bachelors degree inBusiness Administration Marketing or relatedfield
  • Proven experience in account managementsales or customer service
  • Excellentcommunication and interpersonal skills
  • Strongorganizational and multitaskingabilities
  • Proficiency in CRM software andMicrosoft Office Suite
  • Ability to workeffectively in a team andindependently
  • Demonstrated negotiation andproblemsolving skills
  • Attention to detail andability to analyze data and trends
  • Knowledge ofsales techniques and strategies
  • Ability tothrive in a fastpaced and dynamicenvironment

customerservice,negotiation,crm software


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