Role Dynatrace Admin-L1(Location: Mumbai)

13 hours ago


India DigiHelic Solutions Pvt. Ltd. Full time

Dynatrace Admin-L1

Qualification & Experience:

  1. B. Tech / BE / BSc. IT / MSc. IT
  2. 3+ years of relevant experience
  3. Proven ability to plan and execute workload in a pressurized & dynamic environment.
  4. ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines.B. Tech / BE / BSc. IT / MSc. IT
  5. 3+ years of relevant experience
  6. Proven ability to plan and execute workload in a pressurized & dynamic environment.

ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines.

Skills Required:

Must Have

Technical skills

  1. Experience working with Dynatrace and an equivalent APM/Observability tool.
  2. Experience on APM related areas on Java, .NET, and PHP.

Analytical skills

Good analytical, trouble-shooting skills in technical fault isolation and rectification.

Good To Have

Process skills

  1. Ability to resolve service requests. Strong attention to detail and the ability to follow processes.
  2. Strong Knowledge of ITSM processes

Other skills

Documentation and reporting skills. Should be a quick learner and have good communication and interpersonal skill.

Should be willing to work in a 24*7 environment and a good team player.


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