Role Dynatrace Admin-L1(Location: Mumbai)
13 hours ago
Dynatrace Admin-L1
Qualification & Experience:
- B. Tech / BE / BSc. IT / MSc. IT
- 3+ years of relevant experience
- Proven ability to plan and execute workload in a pressurized & dynamic environment.
- ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines.B. Tech / BE / BSc. IT / MSc. IT
- 3+ years of relevant experience
- Proven ability to plan and execute workload in a pressurized & dynamic environment.
ITIL Certified or a strong working knowledge of ITIL Incident, Problem and Change Management disciplines.
Skills Required:
Must Have
Technical skills
- Experience working with Dynatrace and an equivalent APM/Observability tool.
- Experience on APM related areas on Java, .NET, and PHP.
Analytical skills
Good analytical, trouble-shooting skills in technical fault isolation and rectification.
Good To Have
Process skills
- Ability to resolve service requests. Strong attention to detail and the ability to follow processes.
- Strong Knowledge of ITSM processes
Other skills
Documentation and reporting skills. Should be a quick learner and have good communication and interpersonal skill.
Should be willing to work in a 24*7 environment and a good team player.
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