Payment Lifecycle Specialist

4 weeks ago


bangalore, India JPMorgan Chase & Co. Full time

Job Responsibilities:

Handle day-to-day transaction processing and operational activities and ensure adequate operational performance measured through key indicators, data analytics, reporting and other operational controls. End-to-end ownership of operational support for products in scope of the unit, including escalations and engagement with internal business partners to trouble shoot issues and support define remediation. Close interaction with Client Service teams to ensure proper client experience and hand-offs between Service and Operations Partnering with internal departments to scale operating model for new products growth as business initiatives attracts new clients and/or growth of existing client base. Maintain strong discipline to support in onboarding new activities into the unit in partnership with multiple project and control groups and engaging in proper operational readiness for go live. Develop subject matter expertise of existing and new products, business processes and application flows to proper management of changes, issues, and other support needs.

Required Qualifications, Skills and Capabilities:

3-6 years of experience in Payments / Cash Operations / Treasury Operations dealing with operational process, controls and problem solving. Global experience in payments is desirable, with understanding of accounting and money move processes. Knowledge and Experience in SWIFT  Experience and strong working knowledge of various aspects of cash operations Ability to multi-task and deliver against tight deadlines. Good communication skills to work cross-organizationally. Ability to adapting to new business initiatives. Ability to be an integral team member (planning support, documenting, and communicating) Experience and working knowledge of various aspects of cash operations is preferred. PC skills (PowerPoint, Excel, Word - other advanced sills preferred). Minimum Graduate - Masters degree preferred.

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