Delivery Leader

2 weeks ago

bangalore, India PeopleStrong Full time

Delivery Leader- HR Shared Services

Location: Bangalore

Preference will be given to female candidates for this position.


We are looking for Delivery leader for HR Shared Services to ensure the impeccable delivery of HR Shared Services across multiple clients. This pivotal role entails overseeing operational quality, managing profit and loss (P&L) of the vertical, and serving as the primary client contact for service-related matters, all while prioritizing client satisfaction. You'll navigate a hierarchical structure encompassing Assistant Managers and Managers, while also serving as the point of escalation for clients.

Role Requirements:

  • Proficiency in managing hierarchical structures involving Assistant Managers and Managers within HR Shared Services or related fields.
  • Intermediate understanding of client administrative environments, processing flows, procedures, and compliance requirements.
  • Advanced grasp of organizational procedures and compliance standards.
  • Intermediate knowledge of regulatory and legislative requirements, particularly in HR-related areas.
  • Foundational understanding of system capabilities and application platforms utilized in HR Shared Services.
  • Intermediate understanding of transition methodology for seamless integration of new clients into the shared services model.
  • Collaborate with support functions like Hiring, Finance, and HR Business Partners to execute critical processes such as Executive Integration Program and Client-Specific Background Checks smoothly.
  • Engage with Global HRSS & Technology Teams to enhance systems and tools, aiming for streamlined processes.
  • Partner with other members of the People Success (HR) team to innovate policies, procedures, and practices surrounding people processes.
  • Contribute to the design of integration and lifecycle process frameworks, including drafting and reviewing Standard Operating Procedures (SLAs) for key processes.
  • Ensure all HRSS activities adhere to SLAs and timelines outlined in SOPs.
  • Monitor HR query responses to ensure compliance with SLAs.
  • Investigate incidents and take appropriate actions.


Critical to Quality (CTQs):

  • Minimum of 12 years of relevant experience in HR Shared Services or related fields.
  • Should have managed atleast team of 20+ members
  • Proven success in managing service delivery operations, including P&L responsibility.
  • Strong leadership skills with a talent for motivating teams to achieve performance targets.
  • Exceptional communication and interpersonal abilities, vital for nurturing client relationships.
  • Strategic mindset with a knack for driving continuous improvement initiatives and implementing best practices in service delivery.
  • Preference will be given to female candidates for this position.

  • Delivery Leader- Comm, Media

    1 month ago

    bangalore, India Birlasoft Full time

    About the JobSeeking a seasoned leader to step into the role of Delivery Leader, spearhead delivery efforts for a prestigious portfolio of clients within the Communication, Media, and Tech sector. As a pivotal member of our team, you will drive operational excellence, customer satisfaction, and overall portfolio growth.Key Responsibilities• Own and...

  • Service Delivery Leader RPO

    2 weeks ago

    bangalore, India Taggd Full time

    Key checks:Should have handled 4k hiring volumes, annually - mostly in in pure play tech companies.Understanding or exposure to Lateral / campus hiring strategiesExposure or experience with new age TA initiatives like branding proactive talent pooling and offer on-boardingSystem and data orientation and experienceSuperlative MNC Customer Stakeholder...

  • Vice President

    2 weeks ago

    bangalore, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Service Delivery Leader RPO

    2 weeks ago

    bangalore, India Taggd Full time

    Key checks: Should have handled 4k hiring volumes, annually - mostly in in pure play tech companies. Understanding or exposure to Lateral / campus hiring strategies Exposure or experience with new age TA initiatives like branding proactive talent pooling and offer on-boarding System and data orientation and experience Superlative MNC Customer Stakeholder...

  • Delivery Leader

    2 weeks ago

    bangalore, India PeopleStrong Full time

    Delivery Leader- HR Shared ServicesLocation: BangalorePreference will be given to female candidates for this position.We are looking for Delivery leader for HR Shared Services to ensure the impeccable delivery of HR Shared Services across multiple clients. This pivotal role entails overseeing operational quality, managing profit and loss (P&L) of the...

  • Delivery Transformation Leader

    1 month ago

    bangalore, India Michael Page Full time

    18+ years leading SAP transformations in larger setups, S/4 HANA is a plus Willing to relocate to Sweden for 1 year to work alongside business leaders About Our Client Our client is a European MNC, a market leader in its industry with a GCC in Bangalore Job Description Leadership: Lead and inspire a diverse team of SAP...

  • Automation Leader

    1 month ago

    bangalore, India Decathlon Full time

    Mission As a Logistics Automation Project Leader, I am responsible for logistics efficiency and space planning and drive projects to achieve the right balance between human and process (Automated process) Tracking and monitoring the SLA performance and economic performance of the projects against the promised economic gain You will be...

  • Engineering Leader

    1 month ago

    bangalore, India Antal International Full time

    Job Description Hire, mentor and motivate your teams. Plan and manage agile deliveries. Design for security and scalability in web scale SaaS deployments. Contribute to the design and development of python based micro services in one of these areas; OCR and Computer Vision, Generative AI, Machine Learning and ETL systems. Create efficient...

  • System Leader

    1 month ago

    Bangalore, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global...

  • System Leader

    1 month ago

    bangalore, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community...

  • Enterprise Leader

    4 weeks ago

    Any Location/Bangalore, IN Collabera Full time

    Position Details : Job Title : Enterprise Leader Testing. Experience : 14 to 18 years of experience. Location : Bangalore/ Chennai. Job Details and Requirements : Job Summary :- We are seeking a highly skilled and experienced Enterprise Leader in Testing to oversee and drive the testing initiatives across our organization.- The ideal candidate will have a...

  • Enterprise Leader

    2 weeks ago

    Any Location/Bangalore, India Collabera Full time

    Position Details : Job Title : Enterprise Leader Testing. Experience : 14 to 18 years of experience. Location : Bangalore/ Chennai. Job Details and Requirements : Job Summary :- We are seeking a highly skilled and experienced Enterprise Leader in Testing to oversee and drive the testing initiatives across our organization.- The ideal candidate will have a...

  • Practice Leader – Cloud Data

    1 month ago

    bangalore, India Antal International Full time

    Job Description Summary role description: Hiring for a Practice Leader – Cloud Data for a global specialist Enterprise Technologies, Platform Engineering Solutions, IT Services and Consulting services client. Company description: Our client is a tenured, mid-tier global Enterprise Technologies Platform Engineering Solutions, IT Services...

  • Practice Leader – Enterprise Technologies

    1 month ago

    bangalore, India Antal International Full time

    Job Description Summary role description: Hiring for a Practice Leader – Enterprise Technologies for a global specialist Enterprise Technologies, Platform Engineering Solutions, IT Services and Consulting services client. Company description: Our client is a tenured, mid-tier global Enterprise Technologies Platform Engineering Solutions,...

  • Delivery Leader

    4 weeks ago

    Gurgaon/Gurugram/Bangalore, IN Huquo Full time

    Job Description :- Owns end-to-end solution delivery and proactively ensures that projects are delivered on time, on budget and with the required quality.- Lead design and development of data warehouses with extensive knowledge in all phases of Data Architecture & Data warehouse design such as :1. Data Analysis/Profiling2. Master Data Management3. Logical &...

  • Delivery Leader

    1 month ago

    Gurgaon,Gurugram,Bangalore, India HuQuo Full time

    Job Description : - Owns end-to-end solution delivery and proactively ensures that projects are delivered on time, on budget and with the required quality.- Lead design and development of data warehouses with extensive knowledge in all phases of Data Architecture & Data warehouse design such as :1. Data Analysis/Profiling2. Master Data Management3. Logical...

  • Project Leader

    1 month ago

    bangalore, India SLK Full time

    Company Name:   SLK Software Private Limited BASIC INFORMATION ON THE POSITION Position Name: Project Leader - Software   Mandatory/Required Skills & Location Location:...

  • Industry Leader– Cloud and Infra

    3 days ago

    bangalore, India Spectrum Consultants India Private Limited Full time

    Industry Leader– Cloud and Infra Summary Experience Required: 15 - 25 YearsJob Term: PermanentLocation: BangaloreCategory: Embeddedworld’s leading providers of design and technology services across industries including Automotive, Broadcast, Communications and Healthcare.Position/Job Title: Industry Leader – Cloud and InfraReporting to:Industry...

  • Application Design Leader

    4 weeks ago

    Bangalore, India Alstom Full time

    Req ID:450077  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global...

  • Application Design Leader

    1 month ago

    Bangalore, India Alstom Full time

    Req ID:450087  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global...