E-commerce logistics and shipping lead
5 days ago
About the Role Craft & Glory is a fast-growing, direct-to-consumer heritage brand delivering premium, handcrafted leather footwear. As we continue to scale, we are committed to ensuring a delivery experience that reflects the same level of craftsmanship as our products. We are seeking a highly driven and detail-oriented E-Commerce Logistics and Shipping Lead to own the complete post-dispatch delivery lifecycle. This role is critical to maintaining our promise of timely, transparent, and exceptional customer service from the moment an order leaves our workshop to the moment it reaches the customer’s door. Key Responsibilities Delivery Lifecycle Ownership Monitor and manage all outbound shipments from dispatch through final delivery Oversee real-time exception handling including delays, missed scans, NDRs (Non-Delivery Reports), and RTOs (Return-to-Origin) Maintain delivery performance dashboards that provide clear visibility across all milestones On-Time Dispatch Coordination Coordinate daily with Operations and Warehouse teams to ensure every order is dispatched within defined SLA timelines Align manpower and pickup scheduling with courier partners to prevent dispatch bottlenecks Track and escalate issues that may impact timely dispatch, including packaging readiness, manifesting, and pickup delays Ensure dispatch readiness and compliance with delivery-partner documentation and labeling standards Logistics Partner Management Serve as the primary operational point of contact for courier and delivery partners Lead daily escalations, ticket resolutions, and SLA alignment Conduct regular site visits to partner hubs to assess delivery operations, rider performance, and compliance Customer Experience Coordination Act as the escalation point for delivery-related customer concerns and collaborate closely with Customer Support to resolve issues quickly Ensure proactive updates to customers when delivery exceptions arise Create SOPs and training to improve clarity and responsiveness across customer-facing teams Reverse Logistics & Issue Resolution Manage returns, exchanges, and reverse-pickup workflows to ensure a seamless customer experience Analyze return patterns and delivery bottlenecks to proactively reduce service failures Operational Excellence & Continuous Improvement Identify process gaps and lead targeted improvement initiatives across the dispatch-to-delivery pipeline Partner with Technology and Operations teams to enhance software tools, integrations, and tracking automation Maintain documentation of logistics processes, escalation paths, and performance standards Cost & Efficiency Optimization Track delivery costs and partner performance to support commercial decision-making Recommend routing strategies and partner allocation improvements to balance cost efficiencies and service levels Reporting & Analytics Own delivery KPIs including First-Attempt Delivery Success, Transit Time Adherence, NDR %, RTO %, and Delivery Satisfaction Scores Present weekly performance insights and corrective action plans to CX and Operations leadership
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E Commerce Executive
5 days ago
Ajmer, India DSBT Ecommerce Goods and Services Full timean ecommerce executive oversees and manages a company's online sales and marketing strategies, ensuring the smooth operation of their e-commerce platform and driving business growth. this involves developing and implementing digital strategies, managing product listings, tracking performance, and coordinating with various teams to optimize the online...
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E Commerce Executive
2 weeks ago
Ajmer, India DSBT Ecommerce Goods and Services Full timean ecommerce executive oversees and manages a company's online sales and marketing strategies, ensuring the smooth operation of their e-commerce platform and driving business growth. this involves developing and implementing digital strategies, managing product listings, tracking performance, and coordinating with various teams to optimize the online...
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Magento Developer
2 weeks ago
Ajmer, India Group Bayport Full timeAbout Group BayportGroup Bayport is a rapidly growing global e-Commerce, B2B2C, B2B and B2C organization and an industry leader in print technology, operates in the United States, Canada, Australia, New Zealand, UK, and India through its family of brands – Banner Buzz, Covers & All, Vivyx Printing, Circle One, Giant Media, and Neon Earth. From full suites...
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Looking For Logistics Manager
2 weeks ago
Ajmer, India Connexions Management Consultants Full timetracking dispatch materials to be delivered to exciting places. daily mis report of dispatch materials. reconciliation of depot stock report. vendor's bills processing and releasing payment in time. reconciliation of vendor's accounts.coordinated returns between origin and interim transportation departments. drafted end ofthe year reports presenting...
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Logistics Officer
1 day ago
Ajmer, India Connexions Full timeIssuing loading slip to transporter on time Entering in the system about the entry of truck Receiving loading slip after loading & check the scanned paper with loading slip. Preparation of Temporary & check price,customer details,transporter,cst/lst/tin no. Calculation of temporary bill Filling up of form / Road permit & properly check all the...
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Looking For Logistics Manager
4 days ago
Ajmer, India Connexions Management Consultants Full timetracking dispatch materials to be delivered to exciting places. daily mis report of dispatch materials. reconciliation of depot stock report. vendor's bills processing and releasing payment in time. reconciliation of vendor's accounts.coordinated returns between origin and interim transportation departments. drafted end ofthe year reports presenting...
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Operations Executive
4 days ago
Ajmer, India Beco Full timeAbout BECO BECO is a revolutionary home care brand dedicated to sustainability and eco-friendliness. Our plant-based, bamboo-based products are highly effective and 100% chemical-free, offering environmentally conscious solutions without compromising on quality. As a direct-to-consumer (D2C) brand, we are on a mission to make the world a better place, one...
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Bigcommerce project manager
2 weeks ago
Ajmer, India Upbott Consulting, Inc Full timeJob Description Location: Remote Contract: 6 Months About the Role: We are seeking a Big Commerce Project Manager who has hands-on experience managing Big Commerce implementations and upgrades . This role requires someone who understands the Big Commerce ecosystem end-to-end — from setup, theme customization, and integrations to store launch and...
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Odoo developer
4 weeks ago
Ajmer, India TheERPBot Full timeAbout The ERPBotThe ERPBot is an official Odoo Partner and a fast-growing technology solutions provider specializing in ERP, e-commerce, and industrial service platforms. We help businesses streamline their operations through tailored Odoo implementations and integrations.As we expand our offerings and client base, we’re looking for passionate and skilled...
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Odoo Developer
1 week ago
Ajmer, India TheERPBot Full timeAbout TheERPBotTheERPBot is an official Odoo Partner and a fast-growing technology solutions provider specializing in ERP, e-commerce, and industrial service platforms. We help businesses streamline their operations through tailored Odoo implementations and integrations.As we expand our offerings and client base, we’re looking for passionate and skilled...
