Repurposed To DRS

Roles and Responsibilities Key responsibilities span 4 areas: Design Creates engineering design to meet the business and operational objectives for business continuity solutions. Defines standard engineering designs, templates, processes, and procedures for implementing projects that follow existing TransUnion architectures for large complex projects. Defines new engineering designs, templates, processes and procedures for implementing projects that require new architecture patterns. Proactively utilizes knowledge of the business unit and objectives to maximize the efficiency of the design. Assessment and Strategy Lead and Direct Engineering Team for problem resolution Manage maintenance, code upgrades, and scheduled monitoring. Manage infrastructure including maintenance, code upgrades, and scheduled monitoring. Analyses system performance, modifying parameters to improve throughput and effectively utilize system resources. Monitors resource usage, making required adjustments. Responsible for accurately estimating and planning activities within the domain to provide the necessary input into the project managers for developing an end to end plan. Establishes and maintains strong collaborative relationships with internal and external strategic partners as well as critical IT infrastructure service providers. With administrative direction, leads the evaluation and selection of tools. Identifies key areas for improvement to align to strategic objectives. Analyses industry best practices and previous project executions. Support Managing internal and external customer and communication with management team on status of customer satisfaction. Provide Tier 3 Operational support including staging, installing, configuring, troubleshooting, and documenting the current infrastructure. Governance of platform including information security patching and Information technology policies Lead projects of medium to high complexity. Leads on-call production support activities, using the technical knowledge and capability to handle all critical problems that may arise. Proactively puts procedures in place to prevent and reduce the severity of outages. Oversees or performs the installation and testing of upgrades working with the systems and applications teams. Conducts updates of management information systems, including asset management, time tracking and other systems related to the platform. Leadership Mentors tier 1 and tier 2 team members on current standards and best practices Provides quality assurance for engineering designs of junior team members Responsible for developing the organization by mentoring junior engineers and developing “how to” guides. What you’ll bring As Technical Support Lead, The candidate should also have basic exposure to Network Technologies and understand basic networking fundamentals. Exposure to programming and scripting is Bachelor’s Degree in a related technical field or similar discipline and experience in technical and professional areas is a must. Qualifications: Education: BE/MCA/BTech and total to year experience. work experience 5+ years of experience (API, Spring Boot,MS-SQL, Angular JS, Java, AWS Cloud, Sales Force, CRM NEXT) 3-5 years of experience of design, implementation, maintenance, and troubleshooting in related technologies Programming background/knowledge is must. Professional skills: Excellent written and verbal communications skills; able to communicate effectively with associates at all levels.

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