Certified Microsoft Intune Administrator

Job Description This is a remote position. eWay Corp is a leading provider of website design, Ecommerce, content management, and cloud infrastructure solutions to Public & Private Sector customers, in the United States. We are also an AWS Select Consulting Partner and offer cloud infrastructure services to our customers. We are seeking an experienced Microsoft Intune Administrator to join our Cloud Infrastructure Team. This role is ideal for professionals passionate about endpoint management, device security, automation, and creating a unified management experience across Windows, macOS, iOS, and Android devices. The successful candidate will design, implement, and manage enterprise-grade Intune environments, working closely with internal and client teams to standardize configurations, strengthen security postures, and simplify device lifecycle management. Key Responsibilities Intune Configuration & Policy Management Design, implement, and maintain Microsoft Intune configuration profiles, compliance policies, and conditional access policies. Convert and modernize on-premises Active Directory Group Policy Objects (GPOs) into cloud-based Intune configurations. Establish and document configuration baselines and policy governance frameworks. Device & Update Management Manage and troubleshoot Windows Update for Business configurations to ensure consistent patch compliance. Monitor device health and resolve update or enrolment issues across diverse device types and ownership models. Maintain accurate user-to-device assignments and dynamic group membership. Automation & Scripting Develop and maintain PowerShell scripts for automation, compliance remediation, and operational efficiency. Leverage Intune Proactive Remediations and Endpoint Analytics to detect and resolve device issues at scale. Mobile Device Management (MDM) Configure and support iOS and Android device enrollment, compliance, and application management within Intune. Apply best practices for BYOD and corporate-owned device models, ensuring balance between security and user experience. Security & Compliance Review and harden endpoint security baselines using Microsoft Security Baselines and industry benchmarks (CIS, NIST). Integrate Microsoft Defender for Endpoint and ensure device compliance reporting is accurate and actionable. Conduct periodic audits of device configurations, app deployments, and access controls. Autopilot & Lifecycle Management Deploy and manage Windows Autopilot for zero-touch provisioning and self-service device resets. Build and maintain device provisioning workflows and documentation for support and operations teams. Coordinate device retirements, resets, and reassignment processes efficiently. Collaboration & Support Work collaboratively with help desk and infrastructure teams to streamline device onboarding and troubleshooting. Provide Tier 3 support and root-cause analysis for complex Intune-related issues. Create training materials, knowledge base articles, and operational runbooks to empower support teams. Requirements Microsoft Certified: Intune Administrator (MD-102) or equivalent certification. 3–5 years of hands-on experience managing Microsoft Intune / Endpoint Manager in enterprise environments. Strong understanding of Azure Active Directory, Conditional Access, Windows Update for Business, and Autopilot. Proficiency in PowerShell scripting and Intune automation workflows. Experience supporting mobile device management (iOS and Android). Preferred: Experience integrating Defender for Endpoint, Azure Arc, or Endpoint Analytics. Knowledge of hybrid identity environments (Azure AD + on-prem AD). Background in ITIL-based managed services or co-managed IT operations. Exposure to regulated industries such as government, education, or healthcare is a plus. Preferred Microsoft Certifications: Microsoft Certified: Intune Administrator Associate (MD-102) Microsoft Certified: Azure Administrator Associate (AZ-104) Microsoft Certified: Identity and Access Administrator Associate (SC-300) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Soft Skills & Attributes Excellent communication and documentation skills. Strong problem-solving and analytical thinking. Proactive, detail-oriented, and able to manage multiple priorities. Collaborative mindset with experience working across distributed teams. Commitment to continuous learning and technology evolution in the Microsoft ecosystem. What We Offer Opportunity to work with leading cloud technologies and enterprise clients. Collaborative, growth-oriented work culture with emphasis on technical excellence. Competitive compensation, certifications support, and professional development. Flexible working arrangements with a focus on results and accountability. Benefits Career Development, Training & certification assistance. Medical insurance cover for self, spouse, and children. Provident Fund. Paid Time off (Maternity, Sick days, Holidays and Earned Leave). Weekends off. Flexible work hours and public holidays. Loyalty bonus. Requirements 3–5 years of hands-on experience managing Microsoft Intune / Endpoint Manager in enterprise environments. Strong understanding of Azure Active Directory, Conditional Access, Windows Update for Business, and Autopilot. Proficiency in PowerShell scripting and Intune automation workflows. Experience supporting mobile device management (iOS and Android).