Deputy General Manager Human Resources
4 weeks ago
Title: Deputy General Manager (DGM) - HR
Industry: Quick Service Restaurant (QSR)
Location: Mumbai
Experience: 12-15 years
CTC: 34 LPA
About the Role:
We are seeking a dynamic and experienced Deputy General Manager - HR to lead and manage HR operations across multiple locations. The ideal candidate will be responsible for overseeing the entire employee lifecycle , from hiring to retirement, ensuring smooth HR operations, and driving a people-centric culture. This role requires a strong leader who can manage HR teams across five cities and implement best practices in HR operations, compliance, and employee engagement.
Key Responsibilities:
- HR Strategy & Leadership: Develop and implement HR strategies aligned with business objectives for a fast-paced QSR environment.
- Talent Acquisition & Onboarding: Oversee end-to-end recruitment, onboarding, and induction programs to attract and retain top talent.
- Employee Lifecycle Management: Ensure seamless HR processes from hire to retire, including performance management, promotions, transfers, and exits.
- HR Operations & Compliance: Manage payroll, HRIS, labor laws, and statutory compliance to ensure smooth and compliant HR processes.
- Employee Engagement & Culture: Drive initiatives to enhance employee satisfaction, retention, and workplace culture.
- Training & Development: Design and implement training programs to upskill employees and build leadership pipelines.
- Compensation & Benefits: Oversee salary structures, incentives, and benefits to ensure competitive employee packages.
- Performance Management: Implement and monitor appraisal systems, ensuring performance-driven culture across all locations.
- HR Analytics & Reporting: Track key HR metrics, generate reports, and provide insights for decision-making.
- Stakeholder Management: Collaborate with leadership and department heads to align HR strategies with business goals.
Key Requirements:
- 12-15 years of HR experience , preferably in the QSR, retail, hospitality industry .
- Strong expertise in HR operations, compliance, and employee lifecycle management .
- Proven experience managing multi-location HR teams .
- Hands-on experience with HR technology, payroll, and HRIS systems .
- Deep understanding of labor laws and statutory compliance in India.
- Strong leadership, communication, and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment with a solution-oriented mindset.
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