Director of Engineering
Found in: Whatjobs IN C2 - 2 weeks ago
Director of Engineering
Reports to VP of Engineering
In a fiercely competitive landscape, businesses demand robust solutions to optimize lead generation, conversion, customer service, engagement, and retention. LeadSquared, the all-in-one Integrated CRM Platform , empowers organizations to achieve just that. Our integrated CRM offering fosters holistic customer experiences, driving success in today's demanding market.
Role
We are seeking a highly qualified and experienced Director of Engineering to lead one of our product teams in developing and scaling enterprise software solutions. The ideal candidate will possess a proven track record of building and launching scalable products, fostering the development of high-performing engineering teams, and navigating the unique challenges associated with enterprise software development.
Working with Product Engineering Team @ Leadsquared
The Engineering Director will spearhead the development of a comprehensive product initiative aimed at addressing critical operational challenges. Key areas of focus include:
- Enhancing experience : Establishing a seamless omni-channel experience for Sales and Service Users, enabling them to operate efficiently across diverse communication platforms.
- Balancing configurability and performance : Developing a fully configurable solution that nonetheless maintains exceptional performance with response times consistently below 3 seconds.
- Continuous delivery platform : Facilitating weekly feature deployment across multiple regions through the implementation of a robust continuous delivery platform.
- Ensuring system scalability and cost-effectiveness : Implementing scalable system architecture capable of supporting millions of users concurrently while maintaining optimal cloud cost control.
- Empowering users : Equipping sales and service personnel with tools and functionalities that expedite customer problem resolution.
A Day in the life of an Engineering Director
- Lead and manage : Oversee and foster the development of multiple high-performing engineering teams.
- Strategic collaboration : Partner with product management teams to define and prioritize release roadmaps aligned with organizational objectives.
- Technical leadership : Provide expert guidance and direction towards the delivery of exceptional quality software, ensuring maintainability, observability, and performance.
- Continuous improvement : Collaborate with engineering managers and teams to continuously refine technological infrastructure and processes for enhanced productivity.
- Engineering culture : Cultivate a strong engineering culture that embraces best practices such as Test-Driven Development (TDD), Behavior-Driven Development (BDD), code quality initiatives, automation, SECOPS, and continuous delivery principles, culminating in the delivery of reliable, high-quality, and scalable software solutions.
- Talent acquisition : Partner with talent acquisition teams to establish hiring priorities and assist with the recruitment of top-tier engineering talent.
Experience
- 12 to 15 years of experience in building and shipping software products.
- Experience leading large engineering teams building Enterprise SaaS products.
Qualities that will help you thrive in this role.
- Demonstrated technical expertise : A strong foundation in building and managing large-scale systems is highly desired.
- Delivery ownership and optimization : Ownership over delivering on product commitments, coupled with a proactive approach to identifying and implementing efficiency improvements.
- Leadership and team development : Proven ability to build and empower teams, prioritize their well-being, and foster an environment that facilitates their success.
- Effective collaboration : The ability to work seamlessly with cross-functional teams and translate complex business objectives into clear technical requirements and strategic roadmaps is crucial.
- Exceptional communication and interpersonal skills : The ability to effectively negotiate with all stakeholders and guide teams through coaching and mentorship is essential.
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