Software Delivery Lead

4 weeks ago

Bengaluru, India Bcits Full time

As a Software Delivery Lead, you will be responsible for ensuring timely, high-quality, and efficient delivery of all software solutions and products developed by BCITS. This includes project planning, resource management, risk mitigation, quality assurance, and coordination with cross-functional teams.

You will lead delivery of products such as:

  • Head-End System (HES)
  • Meter Data Management (MDM)
  • Unified Billing Systems (UBS)
  • Mobile Applications (Consumer & Officer)
  • Workforce Management Platforms

Your role is critical to meeting client commitments, driving continuous improvement, and supporting BCITSs mission to deliver reliable, scalable enterprise software.

Key Responsibilities

  • Delivery Ownership

  • Take complete ownership of end-to-end software delivery of all BCITS products across projects and customers.

  • Develop and manage detailed delivery plans, schedules, and resource allocation.

  • Ensure adherence to contractual commitments, SLAs, and quality standards.

  • Project & Program Management

  • Oversee multiple concurrent software delivery projects, ensuring they are executed on time, within scope, and within budget.

  • Track project health and proactively resolve delivery challenges, dependencies, and risks.

  • Ensure smooth transitions across project stagesfrom development to implementation, testing, and go-live.

  • Team Leadership

  • Lead and mentor cross-functional delivery teams, including project managers, developers, QA engineers, and deployment specialists.

  • Foster a culture of accountability, ownership, and continuous improvement.

  • Stakeholder Communication

  • Serve as the primary point of contact for delivery-related communication with clients, partners, and internal stakeholders.

  • Provide regular updates to senior management on delivery status, risks, and achievements.

  • Process Excellence

  • Establish and continuously improve delivery processes, tools, and standards.

  • Drive implementation of best practices in Agile/Scrum methodologies.

  • Ensure compliance with security, compliance, and data privacy requirements.

  • Quality Assurance & Customer Success

  • Oversee product testing, acceptance, and handover to support/operations.

  • Ensure delivered solutions meet customer expectations and contractual obligations.

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