Engineering Manager
2 months ago
Job Description & Responsibilities :
As an Engineering Manager, you are responsible for leading a high-performing team of engineers, to enable rapid consolidation of platforms to a unified authentication and authorization experience. You and your team will build a standardized provisioning platform, collaborate with technical partners to onboard and bootstrap users to modern authentication systems. You will uphold rigorous standards of engineering and operational excellence, as practiced widely across WBD. You will attract, coach, and retain key talent and provide opportunities for professional and career growth.
- Build and manage a team of high-performing engineers. Ensure retention through challenging professional opportunities and career growth prospects.
- Manage relationships with key stakeholders across platform, back-end, and client engineering; program management; champion engineering excellence.
- Develop standards and toolset for efficient, cost effective, provisioning workflows.
- Identify new opportunities and enhancements and feed them to the shared roadmap for prioritization.
- Identify and manage partner relationships internally and externally to ensure smooth integration into the WBD product delivery process.
- Ability to manage complexity and uncertainty associated with new product development.
- Influence and champion process, tools, operations, and technological improvements to operate global scale cloud-based platform services.
- Mentor other software development engineers throughout the organization, building the next generation of leaders.
- Build self-service tooling to automate platform adoption of identity services for both internal and external stakeholders.
What to Bring :
- Bachelor's degree with 12 - 15 years of experience in the industry with at least 3-5 years leading and managing software development teams.
- A record of building, scaling, and growing teams of 5+ engineers and ownership of an engineer-first software service/product.
- Strong technical understanding of Kubernetes-based microservice architectures, messaging services, DB services, API gateways, service mesh, and infrastructure-as-code technologies/processes.
- Experience in authentication and authorization systems with a high bar for engineering and operational excellence.
- Experience in large volume transaction systems, data migration workflows, with a focus on quality, precision, and accuracy metrics.
- Ability to identify and operationalize workflows into a self-serve system with appropriate guardrails.
- Experience building and operating global-scale large platform services in non-prod and prod environments.
- Experience establishing and improving data-driven infrastructure and service KPIs such as performance, scale, availability, reliability, security.
- A strong understanding of security best practices and a high bar for protecting customer data.
- Experience working across cross-functional engineering teams as stakeholders and partners consuming a global platform service.
- Effective communication skills, good balance of empathy, leading by example, player-coach as needed, influence and drive change.
- Demonstrated experience with building systems using agile development methodologies (Scrum, Kanban, or similar). (ref:hirist.tech)
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