Project Coordinator

1 week ago


bangalore, India Deluxe Full time
Job
Project Coordinator
Description
  • Oversee the end-to-end production lifecycle of subtitling projects allotted
  • Accountable for on time delivery strictly respecting project milestones, procedures, and client specification
  • Processing new projects that come in from the Client Services team
  • Ensures all emails/queries are answered to promptly
  • Liaising with the ACs on determining workflow and steps to be followed for all projects being assigned to them
  • Creating detailed POA and clearly communicating information about projects in the pipeline to other departments, external users (editors and translators) and the global team in different time zones.
  • Runs a daily report from the Table Dashboard for their projects, ensuring all work in progress tasks are on track
  • Doing a secondary sync check on the proxy and doing an asset check on scripts provided, before launching a project
  • Updating work trackers (where required and present) to ensure projects are being assigned to users in a timely fashion and to denote accurate status of projects
  • Should escalate to SME and above, where project delays and complications are going out of their span of control
  • Should resolve all payments regularly, and ensure there are no pending payments at the end of the month
  • Involved in daily communication and follow-up to ensure each project flows smoothly within the timeline, receives adequate checks, and is completely ready for delivery on time.
  • May need to dial into production calls outside the current work shift.
  • Communicate to translators, send out availability requests as needed
  • Should complete a comprehensive handover to the next shift, when required, before logging off for the day
  • Remains flexible and puts the needs of the client first, this may involve working outside shift hours to ensure deliveries are met
  • Excellent, transparent, and timely communication skills
  • Must attend production calls during one's shift as needed
  • Align and adhere to the Tiering model in place by taking up the relevant courses and tests as needed

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