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▷ Only 24h Left: Server Health and Monitoring Administrator

3 months ago


Gurgaon, India apexanalytix Full time
Server Health and Monitoring Administrator

Responsibilities

- Monitor the entire IT infrastructure, including networks, servers, hardware, applications, and associated jobs, operating around the clock, seven days a week assuring a stable and secure production environment for apexportal applications.- Analyze alerts in real-time, prioritize issues, troubleshoot, manage escalations, handle incidents, and resolve problems promptly.- Conduct proactive maintenance to safeguard the health of IT systems and infrastructure, ensuring adherence to availability targets for apexportal applications and systems.- Take full ownership of events from detection through resolution, including comprehensive reporting.- Mentor junior associates and staff, providing guidance and support in their duties.- Transfer knowledge to team members and contribute to best practices.- Install monitoring agents, monitor capacity levels, and generate reports.- Collaborate with Application Support, Development, Storage, Server, Database, and VM teams to address issues and optimize performance.- Review system event logs, identify configuration errors, and manage system software verification.- Monitor usage levels, identify runaway processes, and configure alerts for Oracle and SQL databases.

Qualifications

- Bachelor's degree in a relevant field.- 3+ years experience with proficiency in monitoring systems and tools.- Previous 24 X 7 operations experience- Technical Skills: Proficiency in Dynatrace, SolarWinds, ServiceNow ITOM, and similar tools.- Experience with Microsoft SQL and IIS- Ability to work flexible hours and occasional weekend support as needed