Subject matter expert

3 days ago


Bengaluru, India Curefit Full time

Subject Matter Expert - Customer EscalationJob Location: BengaluruJob Summary:We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.Key Responsibilities:- Escalation Resolution: Resolve complex customer escalations in a timely and professional manner- Expert Solutions: Provide expert solutions to customers, ensuring high satisfaction and loyalty- Root Cause Analysis: Conduct root cause analysis to identify and address underlying issues- Process Improvement: Collaborate with cross-functional teams to improve processes and prevent future escalations- Knowledge Sharing: Share knowledge and best practices with team members to enhance overall performanceRequirements:- Experience: 5+ years of experience in customer service, escalation management, or a related field- Skills: - Excellent communication and interpersonal skills - Strong problem-solving and analytical skills - Ability to work in a fast-paced environment and prioritize multiple tasks - Strong knowledge of customer service principles and practices


  • Subject Matter Expert

    3 weeks ago


    Bengaluru, Karnataka, India Curefit Full time

    Subject Matter Expert - Customer Escalation Job Location: Bengaluru Job Summary: We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction. Key...

  • Subject Matter Expert

    3 weeks ago


    Bengaluru, Karnataka, India Curefit Full time

    Subject Matter Expert - Customer EscalationJob Location: BengaluruJob Summary:We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.Key...

  • Subject Matter Expert

    2 weeks ago


    Bengaluru, Karnataka, India Curefit Full time

    Subject Matter Expert - Customer EscalationJob Location: BengaluruJob Summary:We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.Key...

  • Subject Matter Expert

    2 weeks ago


    Bengaluru, Karnataka, India IB Experts for 7 on 7 Pvt. Ltd. (An Exclusive Preparatory School of IBDP Physics and Mathematics) Full time

    Company DescriptionIB Experts for 7 on 7 Pvt. Ltd. is a team of seasoned professionals specialized in science and technology. With extensive teaching and research experience, the team excels in preparing students for innovative and technologically advanced futures. Our mission is to create a comprehensive center for Physics that emphasizes both theoretical...


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    Bengaluru, Karnataka, India Einfolingua Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Role & responsibilitiesSubject Matter Expert - Content Writer (Gig Economy) - The gig economy refers to a labor market characterized by short-term, flexible jobs often facilitated by digital platforms, allowing workers to engage in freelance or contract work rather than traditional full-time employment.Preferred candidate profileTo provide Storyboarding ,...


  • Bengaluru, India Trivium Education Services Pvt. Ltd Full time

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  • Bengaluru, India Curefit Full time

    Subject Matter Expert - Customer EscalationJob Location: BengaluruJob Summary:We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer satisfaction.Key...


  • Bengaluru, India Curefit Full time

    Subject Matter Expert - Customer Escalation Job Location: Bengaluru Job Summary: We're seeking a highly experienced Subject Matter Expert in Customer Escalation to join our team in Bengaluru. As a Subject Matter Expert, you will be responsible for resolving complex customer escalations, providing expert solutions, and ensuring high customer...