Supplier Success Executive

2 months ago


mumbai, India Nivoda Full time

We have an excellent opportunity for the position of Supplier Success Executive.  The main goal of the Supplier Success Executive is to ensure we build the best relationship and offer excellent service to our suppliers to create a happy supplier base for Nivoda and make suppliers refer Nivoda to other suppliers. This position will be working closely with the supplier sales team and IT team and fulfilment team to ensure all the suppliers are live on the platform and they consider us as one of their important customers.


About Nivoda:
Nivoda is a young and energetic global team headquartered in London with offices in Mumbai, New York, Hong Kong and Amsterdam.  
We are an extremely fast-growing B2B marketplace changing how the global jewelry industry operates. We connect buyers and sellers of jewelry on our online platform and facilitate the most transparent, efficient and cost-effective way to sell and buy jewelry. 
Nivoda has a rapidly growing workforce expanding into new countries with a dynamic, supportive and collaborative culture.
The company's sales have grown over 250% in the last 12 months, and the team has grown from 30 to almost 200 internationally. We are a global team of big thinkers, risk takers and hard workers.


Key Responsibilities:

  • Calling 80-100+ suppliers every day to remind them to upload the stock on Nivoda

  • Manage 500 supplier accounts

  • Coordinate with the Tech support team and Supplier sales team

  • Bring back the Expired stock live

  • Pass on the queries to the KAMs


Requirements

  • 1-3 Years of Experience in sales and calling suppliers

  • Excellent Communication Skills

  • Must have: Excellent command in English and Hindi

  • Nice to have: Good command in Gujarati


What we offer

  • Dynamic working environment in a extremely fast growing company

  • Ample experience to grow and learn

  • Group Health Insurance policy

  • Unlimited holiday allowance

  • Statutory benefits like PF & Gratuity etc.

  • Ability to join and contribute to a company during exponential expansion phase



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