Cisco Hardware

21 hours ago

Bengaluru, India Talent Worx Full time

Job Description: Experience range 5 - 7 years ·      5+ years of Experience in Compute Hardware troubleshooting. (L2)  Install, administer, and maintain hardware infrastructure.  Diagnose and correct system issues, whether these be issues with correct operation or performance.  Reinstate integrity of system as quickly as possible following an outage in order to minimize downtime.  Triage and solve user-submitted tickets, especially when they relate to the infrastructure.  Track resource usage using monitoring and queuing software.  Actively participate in Knowledge Management by creating new technical documents.  Patch system firmware and software as needed.  Peer assistance is an added trait. Technical Skills:  Experience with Cisco Hardware (UCS series, UCS Manager)  Demonstrated expertise with Hardware administration, including OS (Vmware/Linux/Windows)  Expertise with high-speed networking such as InfiniBand and 10/40 Gigabit Ethernet.  Experience in server hardware and troubleshooting.  Experience managing multi node clustered setup.  Familiarity with Hardware products like: HPE Server Hardware  Knowledge of Server profile and fault tolerance.  Basic knowledge of Vmware infrastructure and its troubleshooting.  Familiarity with monitoring tools like Grafana/Nagios/Opsramp.  Knowledge on troubleshooting of ESXi and vCenter performance issues.  Familiarity with the Server Storage connectivity basics.  Good to have basic understanding of Nimble/Netapp/Pure/Cloudian/Data Protect cluster solution.  Experience in Incident/Change/Problem management and Root Cause Analysis. Business Skills:  Demonstrate strong written and verbal communication skills.  Interacting and collaborating across different technology teams within HPE.  Must work towards achieving HPE’s vision for our customers.  Affinity and a thorough understanding of support processes defined within HPE.  Ability to work in a 24x7 environment in rotation shifts  Exhibit “Customer First and Customer Last Attitude” consistently.  Ability to drive cases to closure and provide Case Summary.  Demonstrate high level of technical & communication skills.  Takes responsibility for end-to-end problem ownership and its

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