Front Office Executive

5 days ago


delhi, India Haut Monde Hotels Full time
Haut Monde Hotels is a premier hotel and resort management company, renowned for offering bespoke experiences. Our curated collection of properties highlights the finest accommodations, blending local culture with modern amenities. With a dedicated team of seasoned professionals, we ensure exceptional service and unforgettable stays. At Haut Monde Hotels, our focus lies in providing the perfect balance of luxury, comfort, and memorable experiences for every guest.
We are looking for dedicated and professional individuals to join our Front Office team.
Job Title - Front Office Associate (Resort & Spa)
Job Type - Work From Office
No. of vacancies - 2
Gender - Male/ Female (Both)
Location - Dehradun
Experience - 1+ years
Key Responsibilities:
Welcome and greet guests, ensuring a warm and positive first impression
Handle guest check-ins, check-outs, and reservations efficiently
Assist guests with inquiries, providing information about the resort’s services and facilities
Coordinate with housekeeping and other departments to ensure smooth guest service
Manage guest complaints or special requests in a professional and courteous manner
Ensure a seamless front desk operation, maintaining high standards of customer service
Maintain guest records and process payments accurately
Requirements:
Minimum 1 year of experience in a similar role, preferably in a resort or hotel
Excellent communication and interpersonal skills
Ability to handle guest interactions with a friendly and professional demeanor
Familiarity with basic computer operations and property management systems
Fluency in English and Hindi is preferred
Local candidates from Dehradun are highly preferred
Benefits:
Accommodation and meals provided by the resort
Opportunity to work in a scenic and tranquil environment

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