Anti-Money Laundering Consultant

1 month ago

Bengaluru, India Idexcel Full time

KYC (Know Your Customer) / Identity Verification - SME


As a KYC SME, you’ll be a trusted advisor to our clients as they onboard and build out their Know Your Customer (KYC) / identity verification workflows. Each client has unique risk and identity verification standards - you will be providing technical and operational guidance to help them effectively leverage our platform to detect, fight, and mitigate fraud.


You will work closely with the Implementations, Account Management, and Risk teams to build out client verification workflows that streamline the client onboarding experience and minimize risk exposure for our clients. Additionally, you will work with product team to suggest improvements in the products to help clients achieve higher automated verification rates and lower fraud losses.

About You:

4-5 years in a tech industry client-facing role where you have taken on the role of manager or consultant, guiding the customer through best practices and key change management decisions

Technical aptitude to learn quickly, rapidly build product knowledge, and to build configurations; an understanding of web applications and web services API's (e.g. REST, etc.)

You are hyper-organized with the ability to intelligently prioritize multiple competing projects and multiple streams of internal and external communication.

Excellent verbal and written communication skills, both internal and client-facing, with an ability to translate technical requirements into language that is understandable to different audiences

A passion for problem-solving, with a strong ability to recognize flawed processes or repeated issues and build scalable solutions.

Experience creating cross-team processes and documentation.


We Are Looking For:

Prior experience with bank or similar KYC / Credit / Risk decisioning systems (internal or external)

Prior experience at a FinTech company or other financial institution subject to rigorous regulations

Prior experience in both enterprise software and a growth-stage technology/SaaS company

Familiarity with Confluence, and JIRA

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