Data Domain Expert Commerical, Specialist
1 month ago
Location:Building No 12D, Floor 5, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad - 500081, Telangana, India
Role:
Data Domain Expert Commerical - SpecialistLocation:
HyderabadFull/ Part-time:
Full-time
Build a career with confidence
Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About the role
Carrier is looking for an experienced data management professional to join our team as Business Enterprise Data Domain Expert Level 2 Commercial. The Data Domain Expert Level 2 Commercial will be part of the Carrier Business Services (CBS) Global Master Data Management (MDM) team and will support the master data improvement strategy and roadmap for the Commercial function. The role will support the implementation of structural improvements, delivering the highest Master Data quality level aiming at running efficient end-to-end business processes and allowing for decision making based on trusted data.The role supports the Data Principal Commercial on the data aspect of the Commercial function in close collaboration with the people, process, and technology partners. He/She designs and implements standardized end to end processes and tools for the maintenance of Commercial Master Data, delivering improved service quality, optimized cost to serve, controls & compliance, as well as enhancing customer experience. It also supports some Commercial function projects from a data perspective.He/She operates in a highly complex systems landscape and within a matrix organization. System complexity includes at least 100+ ERP instances, several other enterprise-level systems, supported by multiple service providers. He/She manages stakeholders’ relationships with business process managers across the Commercial function to implement the strategy and roadmap for high quality Master Data.
Key Responsibilities:
Being part of an enthusiastic and dynamic team, your responsibilities include:Support the CBS MDM team in the implementation of the company-wide Data Policies and Governance FrameworkDeliver the Master Data Management strategy and roadmap within the Commercial functionSupport the delivery master data projects, ensuring timely completion within budget and value realisationTogether with Data Principals and Data Owner, define data standards, cleansing (Get Clean) and monitoring (Dashboard/KPIs) of the Commercial master dataSupporting the delivery of controlled, governed, and harmonized data maintenance processes for the Commercial data domain, including their introduction into the CBS operating model, ensuring effective and efficient master data maintenance servicesImplementing the required KPIs in the Global MDM Dashboard to monitor data standards complianceThe above includes supporting technology implementation and required change management activitiesDocumenting data definition into the Data Dictionary/Catalogue for the Commercial data domainFor the specific data domain, act as IT touchpoint for master data SME supporting projectsSupporting the implementation of the Data Collection, Storage and Modelling strategy for CommercialDeveloping documentation and education materials to support business stakeholders and imbed Master Data Management best practices within CommercialFostering a continuous improvement and agile mentality in the delivery of the Master Data Management Commercial roadmapFor the relevant data domain, support MDM Operations for queries and escalations (2nd line support)Support the Data Principal in his/her continued focus on innovation and standardization to drive down total cost to serve and enhance customer satisfaction through improved quality of processes for the specific data domainFor some projects, manage temporary external Projects Data ExpertsFoster communication and teamwork within and across organizational boundariesBuild working relationships and foster communication with internal customers within and across organizational and geographic boundaries
RequirementsPost-Graduation in Business Administration, Accounting, Finance, ISC, Economics, IT or equivalent work experienceMinimum 5 years’ overall experience with 2 to 3 years’ experience in process related function and with the Data supporting these processesSystems/IT knowledge required, including experience with their implementation (e.g. SAP and CRM)Experience in Project Management, with supporting certification preferredExperience in implementation of standardized E2E business processes, in MDM processes a plusExperience in interfacing with business operational customersExperience in process and Data improvement, applying root cause analysisExperience in MDM application systems (preferably SAP MDG)Experience in defining requirements for building data quality reports/dashboardsExperience in complex IT system environmentsExperience in complex business environmentsLeverages best in class examples, key expert / key stakeholder input to design the appropriate Data foundationLeverages business understanding and its requirements in the design of MDM processesKeeps deadlines and produces high quality outputFosters a constructive dialogue within process owners, BU/Functions and other key stakeholdersStrong communicator and change agentAbility to utilize metrics to identify opportunities for service improvementExcellent analytical and problem-solving skillsCustomer service mind-set and skillsInternational mind-set – sensible for cultural differences
Benefits
We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.Make yourself a priority with flexible schedules, parental leave and our holiday purchase schemeDrive forward your career through professional development opportunitiesAchieve your personal goals with our Employee Assistance Programme
Our commitment to you
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way.
Join us and make a difference.
Apply Now#cbsfinanceCarrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Job Applicant's Privacy Notice:Click on this link to read the Job Applicant's Privacy Notice
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