Ecommerce Executive- Sales Operations

2 weeks ago

Gurugram, India Group Bayport Full time

Key Responsibilities
Catalog Management:

  • Create, update, and manage product listings on e-commerce Platform. (E-commerce Website, Admin, backend)
  • Ensure consistency and accuracy of product information including images, descriptions, specifications, pricing, and tags.
  • Maintain catalog hygiene by removing duplicates, correcting errors, and updating out-of-stock items.
  • Coordinate with the creative, content team, category, and product to get required assets for listings.

Category Management

  • Maintain classification and hierarchy of products by category, sub-category, and brand.
  • Track performance of categories and identify bestsellers or underperformers.
  • Suggest new sub-categories or attributes based on trends, customer behavior, and competitor benchmarking.
  • Need to stay updated with new products going live and ensure timely addition in the category.

Order Management
Order Processing & Coordination

  • Receive and validate purchase orders from sales team.
  • Enter orders accurately into CRM systems with correct product specs, branding details, and timelines.
  • Coordination with internal dept. to process the orders smoothly.
  • Ensure artwork approvals, proofs, and SOP guidelines are followed.
  • Daily check order flow and fill in the gaps to ensure smooth order fulfilment.

Key Skills Required

  • Proficient in MS Excel (Formulas, Pivot Tables, VLOOKUP, Power BI).
  • Experience with e-commerce seller panels and CMS (OPS).
  • Attention to detail and ability to work with large datasets.
  • Knowledge of basic HTML (preferred, not mandatory).
  • Willing to adapt and be flexible as per process requirement.

Qualifications

  • Bachelor's degree,
  • 1–3 years of relevant experience in e-commerce cataloguing, operations backend.

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