Principal Technical Analyst

4 weeks ago

Hyderabad, India Oracle Full time
Position Overview:The Position is for a Functional Support Analyst with a technical background in Fusion ERP Suite of HCM products responsible for providing excellence in customer service support, track-incidence, diagnosis, replication, troubleshooting, and resolution of complicated and critical cases.The main role of a Support Analyst is to troubleshoot and resolve highly complex techno-functional problems.The focus of this position is to provide Customer Service on a technical and functional level and to ultimately drive complete and total resolution of each service incident.The key skills put to use on a daily basis are - high-level techno-functional skills, Oracle products knowledge, problem-solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud and On-Premise customers. This work includes: Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Manage highly complex and critical customer issues Serve as Situation Manager on highly sensitive issues Consult with Management in directing resolution of critical customer situations Knowledge gain and sharing - achieve knowledge transfer with teammates through Development and delivery of formal team training sessions Formal mentoring for promoting the technical and professional development of others. Creation/review of Knowledge ArticlesQualifications:Must Have Skills

10+ years of experience in Implementation, support, or upgrade of SaaS HCM suite of products with at least 1 implementation experience on SaaS HCM Products – Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher and knowledge on Oracle Integration Cloud. Experience in Release / Oracle Core HR, Absence, Benefits, and Payroll Has real-time hands-on functional/product and/or technical experience; and/or worked with L1/L2/L3 level support; and/or have equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to customers on how to meet their various business scenarios Should have the ability to read and decipher software Log and Trace files, as well as the ability to act upon the finding to determine a problem resolution. Work with users to troubleshoot and resolve issues, answers business questions provides data analysis Should be able to understand the business process flow and perform functional testing as per the business requirement with appropriate test scripts Conduct training and knowledge sharing sessionsNice to Have Skills

6 to 12 years of experience in Implementation, support or upgrade of Oracle SaaS HCM Suite. Hands-on Configuration experience on at least three or more tools– HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Knowledge of FBDI and OTBI reports development Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations Knowledge of Security setup would be an added advantage. Experience in one of the following areas is seen as an advantage: XML Java, J2EE and Oracle ADF SOA and Web ServicesOthers

Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with customers, follows through on all assignments and takes ownership of customer issues Seeks innovative ways to improve the process of delivering solutions to customers Strong written and verbal English communication skills; multi-lingual a plus Strong learning orientation so you keep abreast of the emerging business models/processes, applications product solutions, product features, technology features – and use this learning to deliver value to customers on a daily basis. Should have demonstrated experience in Managed Services that include Client Relationship Management, Offshore Delivery Management, Project/Program Management, contribution to Business & Revenue Growth, significant contributions in the area of successful delivery of KPIs to the customer. Must have very good communication skills, Must be a team player, willing to learn new technologies and work in rotational shifts. Should be a Strong Techno Functional Lead, able to manage a large team and support SLAs for the EBS and Cloud/SaaS customers.Education & Experience:Academics:(Computer Science) or equivalent preferred.Other qualifications with adequate experience may be considered.Career Level - IC4As a Principal Support Engineer, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Services may be frequently provided by on-site customer visits.

  • Principal Analyst, Oracle Applications

    6 days ago

    Hyderabad, India Maxeon Full time

    Powering Positive Change™Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energyat Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant...

  • Principal Analyst, Oracle Applications

    7 days ago

    hyderabad, India Maxeon Full time

        Powering Positive Change™      Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a...

  • Principal Analyst, Oracle Applications

    1 day ago

    hyderabad, India Maxeon Full time

      Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets Sustainability   Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only...

  • Principal Analyst, Oracle Applications

    1 month ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • Principal Analyst, Oracle Applications

    1 month ago

    hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • Principal Analyst, Oracle Applications

    7 days ago

    Hyderabad, India Maxeon Full time

      Powering Positive Change™   Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world...

  • Principal Analyst, Oracle Applications

    24 hours ago

    Hyderabad, India Maxeon Full time

     Join Our Team at Maxeon: Principal Analyst, Oracle Apps. - Technical– Where Innovation Meets Sustainability Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of constant change, the only way...

  • Principal Analyst, Oracle Applications

    4 weeks ago

    hyderabad, India Maxeon Full time

    Powering Positive Change™        In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we've been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.          Our highly...

  • Principal Analyst, Oracle Applications

    1 month ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™ In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below. Our highly advanced solar products are...

  • Principal Analyst, Oracle Applications

    1 month ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™ In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • Principal Analyst

    4 weeks ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • ▷ Immediate Start: Principal Analyst, Oracle Applications

    6 hours ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • Actuarial Analyst

    4 weeks ago

    Hyderabad, Telangana, India Principal Global Services Full time

    ResponsibilitiesAbility to do independent analysis of actuarial services and reports. This includes gathering and organizing information and statistical and numerical analysis, with consideration to timing required and quality of work documentation needed. Identify areas for improvement and make recommendations to do so, including the development and...

  • Principal Analyst

    2 weeks ago

    hyderabad, India Maxeon Full time

    Powering Positive Change™        In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.          Our highly...

  • Principal Analyst

    4 weeks ago

    Hyderabad, India Maxeon Solar Technologies Full time

    Powering Positive Change™ In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...

  • Principal Analyst, Data Integration

    6 days ago

    Hyderabad, India Maxeon Full time

    Powering Positive Change™Join Our Team at Maxeon: Principal Analyst, Data Integration (Middleware) – Where Innovation Meets SustainabilityWho We Are: Pioneers in Solar Energyat Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a world of...

  • Principal PD Project Mangement Specialist.

    4 weeks ago

    Hyderabad, India Medtronic Full time

    Careers that Change LivesSummary of the Role:The Principal Program Analyst will closely collaborate with cross-functional project teams within MEIC and GBUs. This role involves leading medium to high complexity breakthrough software development projects, focusing on existing product improvements or implementing new features. The incumbent will be...

  • Principal Analyst

    1 day ago

    hyderabad, India Maxeon Full time

    Powering Positive Change™      Join Our Team at Maxeon: Principal Analyst - Coupa (Source-To-Pay) – Where Innovation Meets Sustainability   Who We Are: Pioneers in Solar Energy at Maxeon, we're not just harnessing the power of the sun, we're leading a global energy revolution. Our mission? To champion solar energy for a sustainable future. In a...

  • Principal Analyst

    2 weeks ago

    hyderabad, India Maxeon Full time

    Powering Positive Change™        In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.          Our highly...

  • Principal PD Project Mangement Specialist.

    4 weeks ago

    hyderabad, India Medtronic Full time

    Careers that Change Lives Summary of the Role: The Principal Program Analyst will closely collaborate with cross-functional project teams within MEIC and GBUs. This role involves leading medium to high complexity breakthrough software development projects, focusing on existing product improvements or implementing new features. The incumbent will be...