Software Engineer

Introduction:
Our goal at Pivotree is to help accelerate the future of frictionless commerce. We will help lead this change over the next decade because we believe a future where technology is embedded intimately into all aspects of our everyday lives can benefit everyone and will shape the interactions with the brands we love. We will help shape the future of frictionless commerce by working together with some of the best brands in the world and some of the best people in the industry to leverage converging technologies that will make it possible to accelerate frictionless commerce faster than ever.

Pivotree provides services focused on the design, implementation, management, and maintenance of complex ecommerce solutions for large enterprises. We provide the technical skills necessary to enable the effective use of technologies combined with the business context to leverage a solution to solve our clients' business challenges. We strive to fill the gaps in available technology with our own IP to reduce the barriers to adoption.

We enable inclusive, immersive and highly personalized experiences for our clients and their customers. We build our products with a view to productizing and scaling technology to lower the costs and reduce the risks of implementing and managing our integrated solutions. Each of our solutions starts with reliable and reputable e-commerce and MDM platforms, which run on enterprise grade infrastructure that are customized to meet a variety of client needs, situations, and budgets. Over the next 10 years we will add new categories and capabilities that will define frictionless commerce ecosystems.

This is a journey of technology acceleration combined with consumer readiness and adoption. We are looking for people capable of adapting relentlessly to the rapidly evolving world around us.

About the Role

We're hiring a hands-on integration developer to connect Akeneo PIM with our customers' broader commerce ecosystems—starting with ERP and E-Commerce and often extending to DAM, CPQ, CRM, and BI/Analytics. You'll design and build robust data flows, APIs, and automations that power frictionless commerce across channels.

What You'll Do

• Own integration design & build: Translate requirements into technical designs, sequence diagrams, data models, and mappings between Akeneo and target systems.
• Implement APIs & data pipelines: Build and maintain integrations using REST/GraphQL APIs, webhooks, queues, ETL/iPaaS, and batch jobs (CSV/JSON/XML/EDI).
• ERP ⇄ Akeneo: Product/article master, variants, pricing, inventory, packaging, and classification sync (e.g., SAP, Oracle, Microsoft Dynamics).
• E-Commerce ⇄ Akeneo: Catalog, attributes/families, media/assets, categories, SEO fields, and publishing workflows (e.g., Adobe Commerce/Magento, Shopify, BigCommerce, Salesforce Commerce Cloud, commercetools).
• Extended integrations:
• DAM (e.g., Bynder, Cloudinary, S3) for asset linking, renditions, and transformations.
• CPQ (e.g., Salesforce CPQ) for configurable products and rules.
• CRM (e.g., Salesforce, MS Dynamics) for enrichment handoffs and governance.
• BI/Analytics (e.g., Snowflake, BigQuery, Redshift, Power BI, Tableau) for PIM quality metrics and operational dashboards.
• Akeneo expertise: Set up attribute groups, families, reference entities, asset families, locales/channels, completeness, rules, and permissions.
• Data quality & governance: Implement validation, deduplication, translation/localization flows, taxonomy/GS1 alignment, and error handling/reconciliation.
• Performance, scale, and resilience: Tune jobs, parallelize loads, manage retries/back-pressure, and monitor SLAs.
• DevEx & reliability: Unit/integration tests, CI/CD, secrets management, observability (logs/metrics/traces), and documentation/runbooks.
• Client collaboration: Participate in discovery, demos, technical workshops, UAT support, hypercare, and handover to Managed Services.
• Security & compliance: Apply least-privilege, OAuth2/JWT, PII handling, and auditability standards.

Tech Stack You'll Use

• Akeneo PIM (CE/EE), PHP/Symfony (bundles, events, console commands), Akeneo API & webhooks
• APIs & Messaging: REST/GraphQL, OAuth2/JWT, webhooks, RabbitMQ/Kafka, cron/schedulers
• ETL/iPaaS: One or more of Boomi, MuleSoft, Celigo, Workato, Tibco, Azure Data Factory, AWS Glue
• Data Formats & Stores: JSON, CSV, XML, EDI; SQL/NoSQL; object storage (S3/GCS/Azure)
• Cloud & DevOps: AWS/Azure/GCP, Docker/K8s, Git, CI/CD (GitHub Actions/GitLab), Terraform (nice to have)
• Observability: CloudWatch/Logstash/ELK/OpenTelemetry, Sentry/New Relic/Datadog

What You Bring

• 4-8+ years of integration engineering (at least 2+ years with Akeneo or another enterprise PIM).
• Strong PHP/Symfony skills (or proven ability to pick up Akeneo's Symfony ecosystem quickly).
• Demonstrated experience integrating with ERP (SAP/Oracle/Dynamics) and E-Commerce (Magento/Adobe, Shopify, SFCC, BigCommerce, commercetools).
• Comfortable with data modeling for PIM: attributes, families, variants, reference entities, asset management, channels/locales, completeness.
• Solid understanding of product taxonomy, GS1 standards, localization/translation workflows, and SEO attributes.
• Hands-on with queues, idempotent job design, error handling, and reconciliation patterns.
• Knowledge of security best practices (OAuth2, JWT, secrets, network policies).
• Excellent communicator who can explain complex concepts to technical and non-technical stakeholders.
• Bachelor's degree in Computer Science/Engineering or equivalent experience.

Nice to Have

• Akeneo certifications (Integrator, Developer).
• Experience with commercetools, SFCC, or Magento 2 module development.
• Experience with Snowflake/BigQuery and data contracts for analytics.
• Familiarity with translation management (e.g., Smartling, Transifex) and GenAI-assisted enrichment workflows.
• Exposure to CPQ rules/attributes and PLM/MDM integrations.
• Prior consulting/agency experience and customer-facing delivery.

Key Outcomes (First 90 Days)

• Deliver a production-grade ERP ⇄ Akeneo product master sync with monitoring and runbooks.
• Stand up a storefront publishing pipeline to at least one e-commerce platform.
• Establish reusable mappings/templates (attributes, categories, media) and a data quality dashboard.
• Contribute to an internal Akeneo integration accelerator (connectors, scripts, or iPaaS recipes).