HR & Recruitment Specialist

3 weeks ago

Mumbai, India Bastian Hospitality Pvt. Ltd Full time
The Human Resource Recruitment Specialist will be responsible for identifying, attracting, and hiring top talent for Bastian Hospitality’s luxury restaurant and hospitality operations. This role demands a proactive recruiter who understands the nuances of hiring for a luxury service environment, selecting candidates who embody the brand’s values of excellence, professionalism, and exceptional guest service. The Recruitment Specialist will work closely with hiring managers to develop tailored recruitment strategies, ensure a seamless candidate experience, and build a high-caliber team that enhances the brand’s reputation in the luxury market.

Key Responsibilities

1. Talent Acquisition & Sourcing

- Develop and implement recruitment strategies that attract talent suited to the luxury hospitality industry, with a focus on service excellence and professionalism.- Source high-quality candidates through various channels, including job boards, social media, industry networks, and targeted outreach.- Build and maintain a talent pipeline of hospitality professionals who align with Bastian Hospitality’s values and luxury standards.

1. Screening & Interviewing

- Conduct initial screening interviews to assess candidates' skills, experience, and cultural fit for luxury hospitality.- Coordinate and conduct in-depth interviews, utilizing behavioral and situational questions tailored to the demands of high-end service roles.- Partner with hiring managers to refine interview processes, ensuring that all candidates meet the brand’s high standards of customer service and professional presentation.

1. Candidate Experience Management

- Ensure a positive and professional candidate experience throughout the recruitment process, reflecting the brand’s luxury positioning.- Keep candidates engaged and informed at each stage of the hiring process, providing timely feedback and communication.- Facilitate seamless transitions for candidates from offer acceptance to onboarding, collaborating with the HR team to support a strong start for each new hire.

1. Collaborative Hiring Support

- Work closely with department heads and hiring managers to understand role requirements and develop recruitment plans that meet business needs.- Offer insights and recommendations on job descriptions, interview techniques, and candidate selection based on industry best practices.- Provide training and guidance to managers on effective interview techniques and assessment methods.

1. Employer Branding & Networking

- Assist in promoting Bastian Hospitality as a top luxury employer by attending industry events, hospitality career fairs, and networking opportunities.- Collaborate with the marketing team to create and share content that highlights the brand’s culture and opportunities on social media and job boards.- Develop relationships with hospitality schools and training institutions to establish pipelines for future talent.

1. Data Management & Reporting

- Track and report on key recruitment metrics, such as time-to-fill, quality of hire, and candidate satisfaction, to identify areas for improvement.- Maintain accurate records of candidate interactions and progress within the applicant tracking system (ATS).- Use recruitment data and analytics to make informed hiring decisions and adjust sourcing strategies.

1. Diversity & Inclusion Initiatives

- Actively seek to build a diverse and inclusive workforce, ensuring equal opportunities and fair representation in all recruitment efforts.- Partner with the HR team to develop initiatives that promote diversity in the candidate pool and foster an inclusive workplace.

Qualifications

- Bachelor’s degree in Human Resources, Business, Hospitality Management, or a related field.- 3+ years of experience in recruitment, ideally within luxury hospitality, fine dining, or a high-end service industry.- Proven track record of sourcing and hiring candidates who meet luxury hospitality standards.- Experience with applicant tracking systems (ATS), social media recruiting, and other sourcing tools.- Strong knowledge of hospitality industry roles, requirements, and skills.

Along with the above mentioned roles, the candidate will be expected to assist in other HR functions as part of their role.

Competencies

- Customer-Centric Approach: Dedicated to providing a luxury-level candidate experience.- Interpersonal Skills: Exceptional communication and relationship-building skills to engage with candidates and hiring managers.- Attention to Detail: Ensures precision in assessing candidate qualifications and alignment with brand standards.- Adaptability: Thrives in a fast-paced environment, adapting quickly to hiring needs and market dynamics.- Analytical Mindset: Leverages data to make informed decisions and optimize recruitment strategies.

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