Global Operation Coordinator

3 weeks ago

noida, India Zones Full time

Description

Position at Zones LLC.

JD Template

Job Title:Global Operations Coordinator

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Global Operations Coordinator is responsible for undertaking activities whichindicate performance and operational effectiveness of the organization with respect to sales (prospects identified and realized) across various geographies. Primaryresponsibilities focus on supporting the global sales teams, management, and executives by providing detailed analysis of sales activity/reports and market dynamics – includinganalysis of Sales pipeline, forecast, historical sales activity and market potential – for the purpose of better understanding the business and driving increased revenue. Provide sales reports in excel and PPT formats. This person will also be responsible for managing the customer Catalog and price files and monitor

customer accounts and update customer documents on SharePoint.

What you’ll do as the (Global Operations Coordinator):

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

AnalysisofSalesData,convertdatareceivedinmultipleformatsintoameaning global format. Ensure that the data being provided is clean and well organized. UnderstandOpenOrders,ClosedOrder,SerialandTrackingordersandPublish Daily, weekly, Bi-weekly, Monthly Sales Reports. ReportingonCustomer/ClientspendacrossCategories,Manufacturer,Cycletime and geographies. Ad Hoc Reporting and QBRs in Excel and PowerPoint UnderstandandpublishServiceReportandInventoryReport(Min/Max) ManagecorrespondencewithGlobalTeamandsalesteamsacross geographies. Catalogue Management/Price file Management - Acquiring monthly pricelist and validating if the pricing is correct and accurate, compare with past pricelist, highlight changes. Identify End of Life products, new specification products,identifyanymissingproductsinformationorduplicateinformationandmakesureto keep the catalog and prices always updated. InternationalQueuemanagementperSOP(CRM usage) MonitoringCustomerAccounts,CRMusage,Preparecustomerdocuments,update trackers on SharePoint. Participate in periodic calls to facilitate communications, continuous improvement, and/or alignment of support. Frequentcommunication,Drivetoresult,Follow-through.

JD Template

Job Title:Global Operations Coordinator

Experienceand Skillset:

Intermediate Knowledge of MS Excel, Use of Pivots, V-lookup, H-lookup, Excel Formulas,Charts,Macrosisamust.AnyExcelCertificationwillbepreferrable. Atleast2-4yearsofsalessupportexperienceand/orprocurement experience. HighlyproficientinMSOfficetoolslikeMSOutlook,Excel,PowerPoint. Experience in working in offshore/out-sourced environment, sales, business operations,ormarketingrelatedrolewithprojectcoordinationispreferred. StrongEnglishCommunicationSkill.Haveaneutralaccent(noMTI). Abilitytoworkinafast-pacedenvironmentandmeetaggressivedeadlines. Stronganalytical,problem-solvingskills. Musthaveaneyetodetailandaccuracy.

What you will bring to the team:

Title – Global Operations Coordinator

Location – Noida (Currently WFH)

Exposure – Medium to large scale projects

Experience – 2-4 years in IT Support

Education – Graduate in any discipline

Reporting – Director Global

Shift: Night Shift (US Timing)

Zones offers a comprehensive Benefits package.
While we’re committed to providing top-tier solutions, we are just as committed to supporting our own teams. We offer a competitive compensation package where our employees are rewarded based on their performance and recognized for the value they bring to our business. Our employees enjoy a variety of comprehensive benefits, including Medical Insurance Coverage, Group Term Life and Personal Accident Cover to handle the uncertainties of life and a flexible leave policy to balance their work life.


At Zones, work is more than a job – it's an exciting careers immersed in an inventive, collaborative culture. If you’re interested in working on the cutting edge of IT innovation, sales, engineering, operations, administration, and more, Zones is the place for you

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