Business Analyst
4 weeks ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Business Analyst- Transformation in Bangalore & Hyderabad locations.
The Group Transformation Centre (GTC) – Wealth and Personal Banking, sits within our Global Service Centre (GSC). It works with Global Businesses and Functions, to accelerate, orchestrate and deliver change outcomes that help HSBC achieve its strategic priorities. The team manages projects globally across the bank using best-in-class execution skills and delivers at pace to achieve the desired business outcomes on large, complex and cross-function projects. The team utilises a design-led approach and Agile Methodology to drive change and translate business intent into clearly defined outcomes. GTC delivers cost effective, flexible and outcome focused transformation through:
- Robust business analysis - working with the business to conceptualise solutions/operating models- Change adoption activities to seamlessly embed change and drive benefits realization
- Program and project management to drive momentum and deliver strategic changes, ensuring quality and pace.
Principal responsibilities:
Employs an improvement mindset to identify and define issues or problems that are less obvious; participates actively and constructively in brainstorming meetings where problems are discussed and / or resolved Brings structure and order to undefined problems and/or large-scale problems, making them easier to address and solve. Uses systemic thinking and creativity in devising solution options. Articulates or translates complex information in clear, meaningful and structured way to suit audience Evaluates relative costs, benefits and obstacles of potential solutions before implementing Understands the Group’s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward. Questions small-scale business decisions that do not demonstrate alignment to the Group’s commercial strategy Anticipates issues and risks and acts to mitigate these quickly. Thinks ahead to identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early Builds effective working relationships with analysis and design teams in our delivery partners and works well with external partners Often acts as an expert across multiple projects or programmes simultaneously, guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope. Requirements Transformation skills (Business Analyst skills, Process Mapping, Data analysis , knowledge of Structured Query Language( SQL), Agile- experience with Agile Ways of Working, JIRA, Confluence) Cross functional Stakeholder Management (Business, Information Technology, Data, Operations etc) Any Related Domain experience - Exposure to Asset Management related domains (Asset Management, Wealth Management, Capital Markets, Investment Banking) / Transaction Banking / Payments / Cross Border Payments processing / Unsecured Lending/ Originations knowledge and Validations knowledge / Secured Lending / Channels / Contact Centre / Conversational Banking / Regulatory / Risk / Agile Software Development Life Cycle (SDLC) / Digital (Business Analyst with exposure to Digital platforms – Mobile / Internet banking. Exposure to Data Analysis and cloud especially Google Cloud Platform ( GCP ) would be an added plus. Relevant experience in a business analysis role working on complex projects across countries or regions Overall financial services industry knowledge with specific functional expertise Knowledge of MS Office and business analysis tool Experience in Change Adoption processes - Plan and implement change intervention to enable smooth transition and embed changes and transition to business as usual, from requirements gathering, communications through to training the final user Effective communication, inter-personal and negotiating skills Proven ability to work across regions, senior stakeholders and business sponsors Analytical and problem solving skills Ability to work independently and proactively Certified Business Analysis Professional ( CBAP ) Certification would be an added advantage-
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