BPO ~ Customer Support Executive | Kolkata

3 weeks ago

kolkata, India 2coms Full time
Job Description
      Greetings from 2coms consulting PVT LTD
We are hiring for customer support executive for one of our leading client
Location- Mumbai
Experience- Minimum 6 months exp in any tele calling or customer support
Qualification- Minimum 10+2 
Eligibility Criteria-
Should have excellent communication skill in English
We need people with strong problem-solving skills, who don't shy away from in-person interactions
Person should be flexible to do work from office
Salary- NTH: 14-16k + 4k Variable pay
Shift- Day
Week off- 1 day off in a week 
Mode of Work- Work from office 
Mode o Interview- Virtual 
Requirements
Experience- Minimum 6 months exp in any tele calling or customer support
Qualification- Minimum 10+2 
Eligibility Criteria-
Should have excellent communication skill in English
We need people with strong problem-solving skills, who don't shy away from in-person interactions
Person should be flexible to do work from office
Benefits
Salary- NTH: 14-16k + 4k Variable pay
Shift- Day
Week off- 1 day off in a week 
Requirements Uber is looking for brand new Uber Experts to help build our Uber Greenlight hub, our in-person location for Uber drivers
WHO YOU ARE:
We are looking to build a team of rock stars. We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions. The Greenlight hub is used to support and educate our Uber partners as they grow their business of being an Uber driver. You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations. You have retail or customer service experience and are an effective communicator with the ability to interact with partners. You have a passion for helping and empowering others, and are good at quickly and efficiently troubleshooting problems. And if you don't know the answer, you know where to look and who to ask. You are personable, highly organized and a patient teacher. You are self-motivated and a great team player. And you're an Uber evangelist This is a temporary, contract role with the potential for extension.
WHAT YOU'LL DO:
Deliver 5-star, in-person support for our partners. Walk new drivers through onboarding and all the tools to be successful Uber drivers. Resolve driver issues and questions. Help brand the Uber name and get drivers excited. Stay on top of Uber processes and tools. Work with the Driver Operations team to streamline procedures.
Benefits Salary- 15- 17K NTH
Shift- 9am-6pm
Working hours- Monday to Friday 
Mode of work- Work from office 
Mode of Interview- Virtual
Requirements
Experience- Minimum 6 months exp in any tele calling or customer support Qualification- Minimum 10+2 Eligibility Criteria- Should have excellent communication skill in English We need people with strong problem-solving skills, who don't shy away from in-person interactions Person should be flexible to do work from office

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