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Travel Consultant

2 months ago

mumbai, India Globe Holidayss Full time
Company Description
Globe Holidays is a travel house, aiming at helping you plan and execute your dream travel destinations, thus ensuring a complete peace of mind experience.
Role Description
Key Responsibilities:
A travel consultant is a professional who assists individuals and groups in planning, organizing, and booking their travel arrangements. Their primary role is to provide expert advice, guidance, and recommendations to clients, ensuring that their travel experiences are enjoyable, hassle-free, and tailored to their preferences.
Here are the key responsibilities and tasks typically associated with a travel consultant job role:
1. Customer Interaction and Needs Assessment: Travel consultants engage with clients to understand their travel preferences, requirements, and budgets. They ask questions to determine the purpose of the trip, preferred destinations, travel dates, accommodation preferences, transportation mode, and any specific activities or experiences the client is looking for.
2. Itinerary Planning : Based on the client's input, travel consultants create detailed travel itineraries that include suggested destinations, activities, attractions, and a rough timeline. They might provide multiple options for clients to choose from and adjust the itinerary based on feedback.
3. Accommodation and Transportation Booking : Travel consultants make reservations for flights, hotels, rental cars, and other transportation services based on the client's preferences and budget. They research options, compare prices, and secure the best deals.
4. Activity and Experience Recommendations: Depending on the client's interests, travel consultants suggest activities, tours, and experiences that align with their preferences. This could include recommendations for sightseeing, adventure activities, cultural events, dining, and more.
5. Travel Documentation and Logistics : Consultants assist clients in obtaining the necessary travel documentation, such as visas and passports, and ensure they are aware of any entry requirements for their chosen destinations. They provide information on baggage allowances, check-in procedures, and other logistical details.
Qualifications
Excellent communication and customer service skills
Strong knowledge of travel booking systems and software
Attention to detail and ability to multitask efficiently
Problem-solving skills and ability to handle stressful situations
Previous experience in a similar role or relevant certification in travel and tourism
Ability to work flexible hours, including weekends and holidays
Here are some important details related to your job:
Work Hours : Your regular work hours will be 10 AM to 7 PM, Monday to Saturday
Location: You will be based at our Kandivali office