Community Manager
2 weeks ago
Job Description
Company Description
FXDX is a multichain-based DEX that offers lightning-fast transaction speed and minimal transactions costs. Our mission is to provide an institutional-grade centralized UI/UX experience that is accessible to everyone.
Roles and Responsibilities
1. Develop and implement strategies to grow and nurture the project's community.
2. Actively engage with community members across various channels (e.g., social media, forums, Discord, Telegram).
3. Encourage community participation, feedback, and collaboration.
4. Collaborate with the marketing team to ensure consistent messaging and branding across all channels.
5. Moderate community channels, ensuring adherence to guidelines and codes of conduct.
6. Address community questions, concerns, and feedback in a timely and professional manner.
7. Identify and address potential issues or conflicts within the community.
8. Develop and implement social media strategies to increase brand awareness and community engagement.
9. Collect and analyze community data, including engagement rates, sentiment analysis, and demographic information.
10. Provide regular reports and insights to the project team, highlighting community trends, concerns, and opportunities.
11. Identify areas for improvement and suggest strategies to enhance community engagement and growth.
Requirements
- Excellent written and verbal communication skills
- Knowledge of Discord, Telegram, and other community platforms
- Ability to work independently and be self-motivated
- Experience with digital marketing and growth hacking is a plus
- Previous experience in community management or social media management
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