Dynamics 365 CRM Support Consultant

2 weeks ago

Ahmedabad, India Techcronus Full time
  • Experience : 1 - 4 Years
  • Job Location : Ahmedabad
  • Qualification :Masters/Bachelors
  • Key Responsibilities:
  • Provide functional support for Dynamics 365 modules, focusing on Project Operations.
  • Act as the first line of support for end-users, troubleshooting issues, resolving system queries, and escalating where necessary.
  • Collaborate with business users to analyze problems, identify gaps, and provide solutions or workarounds.
  • Perform QA testing for Dynamics 365 CRM enhancements, including test case creation, execution, and defect tracking.
  • Work with technical teams (developers, system admins) to resolve system bugs, configuration issues, and integrations.
  • Assist in system configuration, testing, and deployment of minor enhancements.
  • Document system issues, solutions, FAQs, and provide knowledge transfer/training sessions for end-users.
  • Work with cross-functional teams to ensure data integrity, compliance, and best practices.
  • Monitor system performance, ensure SLAs are met, and provide continuous improvement suggestions.
  • Required Skills & Experience:
  • 1–4 years of experience as a Support Consultant / Functional Consultant in Dynamics 365 (CE/CRM, Project Operations).
  • Knowledge of Project Operations processes such as project creation, resource assignment, time/expense management, billing, and revenue recognition.
  • Experience in QA testing within Dynamics 365 CRM, including functional test planning and execution.
  • Strong troubleshooting skills and ability to handle L1/L2 support tickets.
  • Excellent communication skills to work with business stakeholders and technical teams.
  • Ability to document issues, prepare user guides, and conduct user training.
  • Preferred Skills (Nice-to-Have):
  • Exposure to Power Platform (Power Automate, Power Apps, Power BI).
  • Basic knowledge of SQL queries and data analysis for troubleshooting.
  • Experience in support ticketing tools (Azure DevOps, Jira, or similar).
  • Microsoft Dynamics 365 Certifications (PL-200, MB-910, MB-920) will be a plus.

  • Technical Consultant

    3 weeks ago

    Ahmedabad, Gujarat, India Exigo Tech Full time

    About the job Us : Exigo Tech is a Sydney-based Technology Solutions Provider focused on providing solutions on three major verticals; Infrastructure, Cloud, and Application to businesses across Australia.We help companies reach operational efficiencies by empowering them with technology solutions that drive their business processes.Exigo is looking for a...

  • Technical Lead

    4 weeks ago

    Ahmedabad, Gujarat, India Synergy Resources Solutions Full time

    Job Summary :They are seeking an experienced Dynamics 365 CE/Power Platform Technical Lead to drive the design, development, and implementation of enterprise-grade solutions.The ideal candidate will have 8+ years of total experience, with at least 5+ years of relevant experience in Dynamics 365 CRM, Power Platform, and Microsoft Azure integrations.The role...

  • Microsoft Dynamics 365

    4 days ago

    Ahmedabad, Ganesh Glory , Jagatpur, India Skywinds Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a skilled Microsoft Dynamics 365 (CRM) Developer to join our team.The ideal candidate will have hands-on experience in customizing, developing, and implementing solutions using Dynamics 365 CRM, Power Apps, Power Automate, and C#.You will play a key role in designing scalable business solutions, integrating systems, and enhancing user...

  • Dynamic 365 Developer

    2 weeks ago

    Ahmedabad, India Moon Technolabs Full time

    Join the Innovation at Moon Technolabs we're more than just a company—we're a community of innovators driven by excellence and a passion for technology. Whether you're an experienced developer or just starting your career, we provide the perfect platform for your skills to shine. Dynamics 365 (Sales) Developer / 4+ Yrs Location: Sola, Ahmedabad Work...

  • Technical Lead

    5 days ago

    Ahmedabad, Gujarat, India Synergy Resource Solutions Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm.Our Client a leading Microsoft Partner, excels in delivering cutting-edge intelligent solutions designed to meet digital, strategic, and technical business needs. Company offer a wide array of services, including customized business solutions built on the Microsoft Dynamics...

  • Dynamics 365 Sales

    2 weeks ago

    Ahmedabad, India Ethos HR Full time

    Requirements: Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365. Have been involved in the delivery of at least five Microsoft Dynamics CRM projects. 2+ Years of custom development experience in Microsoft Dynamics CRM/365. 2+ Years of experience in .NET, C#, ASP.NET & JavaScript programming. Proven experience in consulting on...

  • Dynamics 365 Sales

    5 days ago

    Ahmedabad, Gujarat, India Ethos HR Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Requirements:Strong Microsoft Dynamics CRM product experience, ideally with CRM 2016 or 365.Have been involved in the delivery of at least five Microsoft Dynamics CRM projects.2+ Years of custom development experience in Microsoft Dynamics CRM/365.2+ Years of experience in .NET, C#, ASP.NET & JavaScript programming.Proven experience in consulting on software...

  • Senior Technical Consultant Microsoft Dynamics CRM

    4 days ago

    Ahmedabad, Gujarat, India Synergy Resource Solutions Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Greetings from Synergy Resource Solutions, a leading recruitment consultancy firm.Our Client a leading Microsoft Partner, excels in delivering cutting-edge intelligent solutions designed to meet digital, strategic, and technical business needs. Company offer a wide array of services, including customized business solutions built on the Microsoft Dynamics...

  • Dynamics 365 CRM Power Platform

    7 days ago

    Ahmedabad, Gujarat, India Synergy Resource Solution Full time

    Our Client a leading Microsoft Partner, excels in delivering cutting-edge intelligent solutions designed to meet digital, strategic, and technical business needs. Company offer a wide array of services, including customized business solutions built on the Microsoft Dynamics 365, Power Platform, and Azure Solution stack. Company is a start-sup company...

  • Opening for Dynamic 365

    2 weeks ago

    Ahmedabad, India eInfochips (An Arrow Company) Full time

    eInfochips (An Arrow Company):eInfochips, an Arrow company (A $27.9 B, NASDAQ listed (ARW); Ranked #154 on the Fortune List), is a leading global provider of product engineering and semiconductor design services. 25+ years of proven track record, with a team of over 2500+ engineers, the team has been instrumental in developing over 500+ products and 40M...