Jr SRE

Job Description

Who are we:
Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing.

 

The Role:

• Plan, manage, and oversee all aspects of a Production Environment 
  
• Define strategies for Application Performance Monitoring, Optimization in Prod environment.
  
• Respond to Incidents and improvise platform based on feedback and measure the reduction of incidents over time.
  
• Support deployment of code into multiple lower environments.  Supporting current processes with an emphasis on automating everything as soon as possible.
  
• Design, develop and standardize Monitoring and Alerting mechanism for the supported applications.
  
• Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize meantime to recover.
  
• Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
  
• Analyse ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
  
• Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
  
• Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead in DevOps automation and best practices.
  
• Maintain services once they are live by measuring and monitoring availability, latency and overall system health.
  
• Scale systems sustainably through mechanisms like automation and evolving systems by pushing for changes that improve reliability and velocity.
  
• Work with a global team spread across tech hubs in multiple geographies and time zones.
  
• Ability to share knowledge and explain processes and procedures to others.
  
• Share knowledge and mentor junior resources.
  
• Able to perform on-call duties on a rotational basis.
  
• Occasional off hours work required.
  
• Candidate should have inclination for Training and should be good trainer and ready to mentor others.
  

 

 

 

Requirements Skill
Category
• Linux & Shell Scripting (Basic)
1
• Monitoring Tool - Splunk/Dynatrace or Other - Good to have
• ITIL/ITSM
• Troubleshooting
• PL/SQL, SQL
• Jenkins (Intermediate)
2
• CI/CD (intermediate)
• Groovy Scripting/Yaml - Good to have
• Linux, shell scripting (Basic) & Git/bit bucket (Basic)
• Ansible/Chef - Good to have
Requirements
Skill • Linux & Shell Scripting (Basic) • Monitoring Tool - Splunk/Dynatrace or Other - Good to have • ITIL/ITSM • Troubleshooting • PL/SQL, SQL • Jenkins (Intermediate) • CI/CD (intermediate) • Groovy Scripting/Yaml - Good to have • Linux, shell scripting (Basic) & Git/bit bucket (Basic) • Ansible/Chef - Good to have

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