Head of BA

1 month ago

india VeriPark Full time

We enable financial institutions to become digital leaders.


As a professional team of global scale, we work with best clients for great and exciting projects, in an environment where we learn amazing things every day. Each code, each voice, each contribution, each challenge, each success is celebrated here.

We welcome candidates who share our values, have the skills and are passionate to enjoy our journey to build the digital future of finance, together.


About Job:

We are looking for a Head Business Analyst - Assisted Channel having experience in Retail Banking to join our rapidly growing team across regions. We are looking for someone with implementation stories to tell and ready to apply best practices to our customers.


What you will be doing:

  • Conduct, lead and govern retail banking requirement gathering workshops.
  • Deliver presentations & demonstrate the product’s capabilities to the client.
  • Identify gaps amongst existing product and client requirements and suggest possible solutions.
  • Analyze all business requirements and provide detailed specifications.
  • Assist project managers and development team during the project life cycle especially reviewing & executing test cases, training business users, and leading the UAT.
  • Work on project lifecycle and different methodologies like Waterfall or Agile.
  • Act as a Consultant to provide business value analysis as part of discovery phase.
  • Closely work with System Analyst and Technical Lead to review meeting minutes, requirements document and RTM until sign-off is obtained from the client.
  • Act as a guide/mentor and prepare more leaders by using the knowledge, skill, and experience.
  • Work on multiple projects and able to manage time accordingly


What we are looking for:

  • 20+ years of relevant working experience
  • Bachelor's Degree in IT, Computer Science or any related Bachelor Degree
  • Experience in implementing multiple Retail Banking CRM Solutions.
  • Thorough understanding of at least one of the Retail Banking Operations or Functions like Card Operations, Digital Banking, Retail Onboarding and Account Opening.
  • Understanding of Islamic Banking terms, processes with respect to retail banking is a must.
  • Good knowledge of one or more of the Retail Products like CASA Accounts, Fixed Deposit, Islamic banking products, Credit Cards etc.
  • Understanding of various analysis techniques and methodologies.
  • Ability to convert concepts into visual diagrams and processes using different tools like MS Visio, Balsamiq, Adobe XD.
  • Hands-on Experience working on different rule engines and process automation tools and techniques.
  • Knowledge about customer service, sales, and marketing aspects within a bank.
  • Ability to define and explain end-to-end processes via User Journeys.
  • Experience in Core Banking Systems, Operations, Functionalities, Day end & Data sync processes, API, and other Integrations.
  • Knowledge of Core Banking Systems, Operations, and Functionalities.


What we are offering:

  • Remote Freedom, Your Way: At VeriPark we believe in the power of talent, no matter where it resides. Design your ideal workspace and achieve the perfect work-life balance.
  • Performance-Linked Bonus: Your hard work doesn't go unnoticed Enjoy a performance-linked bonus as a testament to your dedication
  • Rewards Beyond the Job: Enjoy a comprehensive benefits package, including Remote Work Support, Health Insurance, Care Program, and Online Psychological Support. We care you
  • Birthday Leave, Because You Matter: We value your special moments Take the day off on your birthday and treat yourself.
  • Global Impact, Cutting-Edge Tech: Immerse yourself in global projects with top-tier clients and stay ahead with cutting-edge technologies. Your skills will shape the future of our industry.
  • Unleash Your Potential: Develop yourself with VeriPark Academy opportunities;, webinars, and in-house training sessions.
  • Diverse, Vibrant Community: Be part of a dynamic environment that values diversity and inclusivity.
  • Together Culture: Even in a remote world, we cultivate connections through engaging face-to-face gatherings as well as online fun events. Special information sharing environment where you can update & align yourself.


About VeriPark:

We are a global technology company with more than two decades of expertise in the Financial Services industry. Our mission is to enable financial institutions to become digital leaders by delivering world class customer journeys in digital and assisted channels. We develop omni-channel delivery, customer engagement (CRM), branch automation and loan origination solutions based on Microsoft technology (Azure, Dynamics 365, Power Platform) for banks and insurance companies worldwide.

With offices in 15 countries from Canada over Europe and the Middle East to Kuala Lumpur, our 900+ colleagues are serving customers in more than 30 countries worldwide.


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